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Strange Direct Debit????

ritchie13
ritchie13 Posts: 1 Newbie
in Budgeting & bank accounts
I've had this direct debit coming out of my account since june 06 only just noticed it now does anyone know who it is

its DXNlink
rang the abbey (booo!) to try and find out what or who it is and they dont know

please help! 7.99 has been coming out


cheers
«1

Comments

  • BenL
    BenL Posts: 3,189 Forumite
    I would ring them back, tell them to look up the originators ID, 6 digit number that will be within the DD details on your account.

    It will give you the company name, parent company, named contact, address and telephone number.

    You got a lazy or incorrectly trained advisor.

    Ben

    Guessing at Mobile Phone Insurance
    I beep for Robins - Beep Beep
    & Choo Choo for trains!!
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Doesn't really say much about the OP who has not noticed it for the last 15 months.
    Yes I would concur that it is probably something to do with the Link and mobile phone insurance.
  • mrsimion
    mrsimion Posts: 6 Forumite
    ejones999 wrote: »
    Doesn't really say much about the OP who has not noticed it for the last 15 months.
    Yes I would concur that it is probably something to do with the Link and mobile phone insurance.

    ejones, checked a lot of your posts on here, why is it almost all your posts are critical in some part. feel free to check yourself, it may be something you have not noticed previously. this is constructive criticism, by the way.;)
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your point?
    How can anyone say that they have not noticed something on their statement for 15 months?

    If you don't like my postings you only have to block me.
  • devil30
    devil30 Posts: 69 Forumite
    I reckon its mobile phone insurance too. The same thing happened with me. It took a few months for me to notice it coming off as it was a small sum, but when i did i just cancelled it through my online banking. I wasn't a mse convert then, so didn't bother trying to get any money back though. D'oh!
  • chuckley
    chuckley Posts: 4,405 Forumite
    Part of the Furniture
    how u not notice? u dont bank online? check ur statements??

    WOOOOOOOOOOOOOOOOOOOOOOOOOW
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  • bengal-stripe
    bengal-stripe Posts: 3,359 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    chuckley wrote: »
    how u not notice?
    The name says it all: He's "Ritch"!
  • clem
    clem Posts: 1 Newbie
    The exact same thing's happening to me. It stopped for a few months (as The Link went out of business) but its come back. Its definitively The Link phone insurance, which I really don't recommend by the way as you have to pay the first £25... and more.

    LEt me know how you get it to stop if you can please.

    Cheers pal
    clement.rhein@mac.com
    clem
  • moominyak
    moominyak Posts: 245 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    clem wrote: »
    LEt me know how you get it to stop if you can please.

    Simple. You log onto your bank OR phone them OR go to a branch and cancel it :rolleyes:
  • agsnu
    agsnu Posts: 1,457 Forumite
    moominyak wrote: »
    Simple. You log onto your bank OR phone them OR go to a branch and cancel it :rolleyes:

    He said it "keeps coming back".

    As it states on direct debit mandates, you should also write to the organisation concerned telling them when you cancel it.

    If it comes back after you have cancelled it, you are perfectly within your rights to claim any money they take back under the DD guarantee.
This discussion has been closed.
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