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1899 not working?

Wig
Wig Posts: 14,139 Forumite
Anyone here a registered call1899 customer?

I am with Ntl so I have to dial access number 0808 1708708, or 0808 1707474

and neither is working, no news on the home page, if you are with BT are your 1899 calls working?

I tried with my orange mobile and could not connect either.

??? :confused:
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Comments

  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Used 0808 1708708 this morning for a 25 minute call to Menorca - no problems.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • bbb_uk
    bbb_uk Posts: 2,108 Forumite
    Call1899/18866 have been known to be busy sometimes especially during the weekends.

    This currently doesn't appear to be unique to 1899. Read this thread and you'll see Call18866 appear to be having problems.

    As mentioned on the thread mentioned above, most people use either OneTel/TalkTalk at the weekends for their geographical calls as they're free.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Just checked 0808 1708708 for UK call. It works from my registered office number (don't know what provider it is with, but I never could use 1899 access from this phone and always use 0808..)
  • Wig
    Wig Posts: 14,139 Forumite
    Yeah it's working now, maybe it was just over capacity earlier.
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    That's it then you need to ring all your friends at nearly midnight Sunday. :cool: I should think it was something else as well; maybe they're doing some maintenance in a non-busy period. Sometimes in the past people have experienced regional variations.
  • on b.t. line, put 18866 prefix on programmable button.do'nt want to connect.on normal dialling have to put s.t.d code after 18866 to get through on u.k. calls, 'is it me!?'.
  • robbo462003
    robbo462003 Posts: 42 Forumite
    1899 Attempted to sign up this morning ,got an email back saying registration failed due to lack of capacity,try again in 6-weeks,not impressed,have to continue with 18866 for the time being,
    Anyone else had this response??
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    1899 Attempted to sign up this morning ,got an email back saying registration failed due to lack of capacity,try again in 6-weeks,not impressed,have to continue with 18866 for the time being,
    Anyone else had this response??
    It's a common probblem and the usual solution is to register with a mobile number (make one up if necessary) and, when 'registration accepted' e-mail received, add landline number to account and delete mobile number.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • andy88_2
    andy88_2 Posts: 3,676 Forumite
    1,000 Posts Combo Breaker
    This happens from time to time robbo; what is often suggested is to open the account using a mobile number, and then add the landline later.

    Sorry Heinz, cross-post. I would have deleted it, but I want to dispute your ludicrous advice about making up a number.
  • Nicholas
    Nicholas Posts: 630 Forumite
    Part of the Furniture 500 Posts
    andy88 wrote:
    This happens from time to time robbo; what is often suggested is to open the account using a mobile number, and then add the landline later.

    So if that happens to me when I try to sign up for 1899 and I use my mobile number (which I do not want to be connected really because it is Orange PAYG), and I delete the mobile number after I add my home number, when I go to login, will it accept my home number for the login process?:confused:
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