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Urgent Advice Needed
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yozza1981
Posts: 13 Forumite
Hi,
I am really hoping someone can help me, I have received a letter today from Reed Debt Collection Services, stating that I owe £4491.05 relating to an unpaid loan with HSBC from 1999.
This is the first correspondence I have ever received either from HSBC or Reed as as a foolish 19 year old I believed that the payment protection cover had covered all my repayments after losing my job, Reed have also advised me that they have been unable to locate me in these years as they had returned mail from my parents home and in April were only advised of my current address.
I contacted them and spoke to an advisor who offered me a settlement figure of £3000 to be paid by 30/11/07 or a repayment for the full balance over 6 months at £700+ per month, unfortunately I am in no financial position to commit to either of these options, at most I can afford to pay is £80.00 per month and I have no assets that can be sold to raise the capital.
The advisor said that If I cannot commit to either of these payment options it will be passed over for legal advice and I have until tomorrow to contact them back to confirm which option I wish to choose.
Can somebody please help me and advise me if there are any alternatives?
I am really hoping someone can help me, I have received a letter today from Reed Debt Collection Services, stating that I owe £4491.05 relating to an unpaid loan with HSBC from 1999.
This is the first correspondence I have ever received either from HSBC or Reed as as a foolish 19 year old I believed that the payment protection cover had covered all my repayments after losing my job, Reed have also advised me that they have been unable to locate me in these years as they had returned mail from my parents home and in April were only advised of my current address.
I contacted them and spoke to an advisor who offered me a settlement figure of £3000 to be paid by 30/11/07 or a repayment for the full balance over 6 months at £700+ per month, unfortunately I am in no financial position to commit to either of these options, at most I can afford to pay is £80.00 per month and I have no assets that can be sold to raise the capital.
The advisor said that If I cannot commit to either of these payment options it will be passed over for legal advice and I have until tomorrow to contact them back to confirm which option I wish to choose.
Can somebody please help me and advise me if there are any alternatives?
0
Comments
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Dont quote me on it but if they havent chased you for 6 years then i belive the debt can be squashed?
Matt0 -
If you have NOT made a payment in 6 years, then your debt is what's called 'statute-barred' and it therefore not liable for chasing.Democracy is the theory that the common people know what they want, and deserve to get it good and hard.0
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Normally debt that has not been acknowledged in writing nor payments made to reduce the debt are unenforcable under the limitations act. This is not to say that the debt goes away, just that it cannot be enforce through the courts.
However if it can be demonstrated that you deliberatly 'went to ground' then it may not apply
Around this board are some template letters regarding this. I have to go out for a little while but on my return I will look them up if someone else hasnt done so already.
Whatever you do dont talk to them on the phone[strike]Debt @ LBM 04/07 £14,804[/strike]01/08 [strike]£10,472[/strike]now debt free:j
Target: Stay debt free0 -
The following link should give you a good starter to getting the letters and info that you need.
http://forums.moneysavingexpert.com/showthread.html?t=578486
Far to may people have do the good work on this to list them all (Thks all)
Once you have had a chance to read and understand, you must then remember the goldon rule from "itsnever2lateisit?" DON'T ever talk to them on the phone, get everything in writting and keep copies of it.
Good luck, let us know how you get on0 -
see the following about statute barred debts
http://www.nationaldebtline.co.uk/england_wales/factsheet.php?page=25_liability_for_debts_and_the_limitation_act0 -
If you haver not paid or otherwise acknowledged the debt in writing it is likely to be statute barred, unless there is an outstanding CCJ. This means that they cannot pursue you for it through the courts etc, although there is nothing to stop them asking you to pay and if you cough up, they are quids in.
Once a debts is statute barred, it remains so even if you have paid since the 6 years was up.
Following link will take you to a downloadable pdf version of the Office of Fair Trading Debt Collection guidelines, to which they should all adhere should adhere:
http://www.oft.gov.uk/shared_oft/bus...dit/oft664.pdf (thanks rog2)
2. A copy of the statute barred letter. Send that to them and any attempt to contact you regarding the debt is an offence.
3. A list of good contacts to whom you can complain formally if they make a nuisance of themselves.
Here are pipk62's list of websites for the organisations .
These addresses are the ones that I have used to find the information that I required, You may want to research pages other than the ones I have linked to, try clicking on the home page if any of these aren't what you wanted.
Office of Fair Trading, Contact page: http://www.oft.gov.uk/contactus
The Information Commissioners Office, Complaints page: http://www.ico.gov.uk/complaints.aspx
(note: I chose to complete and download the .pdf form on Data Protection, which I am also sending to the other offices, with an accompanying letter)
Trading Standards, Central office homepage: http://www.tradingstandards.gov.uk/
-Please note, you can search by inserting the postcode in the top right hand corner, remember to use the postcode of the DCA rather than your own-
Consumer Credit Association, enquiries page: http://www.ccauk.org/consenquiries.htm
the Financial Ombudsman Service, Contacts page: http://www.financial-ombudsman.org/contact/index.html
Members of parliament list, (as provided by RAS): http://www.parliament.uk/directories/hciolists/clomps.cfm
4 A letter telling them that they must contact you in writing to use if they start phoning you and trying to bully you into paying .
RAS
letters - statute barredWITHOUT PREJUDICEDear Sir/Madam
Account No:
You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.
I/we would point out that under the Limitation Act 1980 Section 5 "an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued".
I/we would also point out that the OFT say under their Debt Collection Guidance on statute barred debt that "it is unfair to pursue the debt if the debtor has heard nothing from the creditor during the relevant limitation period".
The last correspondence/payment/acknowledgement or payment of this debt was made over six years ago and no further acknowledgement or payment has been made since that time. Unless you can provide evidence of payment or written contact from me/us in the relevant period under Section 5 of the Limitation Act, I/we suggest that you are no longer able to take any court action against me/us to recover the alleged amount claimed.
The OFT Debt Collection Guidance states further that "continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statue barred could amount to harassment contrary to section 40 (1) of the Administration of Justice Act 1970".
I/we await your written confirmation that no further contact will be made concerning the above account and confirmation that this matter is now closed.
I/we look forward to your reply.
Yours faithfully
(Your signature)
Phone letters from fermi
Something along the lines of:
Quote:
Dear Sir / Madam,
Re accounts ref
I am writing to you to inform that I request all communications to me in writing. I do not want any further telephone calls made to me ( my mum).
To continue to contact me by telephone after I have requested you not to constitutes harassment. I require all future communications in writing for future Court use. Do not telephone me again – remove any telephone numbers you hold for me from your systems.
Your telephone calls are in breach of the Office of Fair Trading guidelines. If you continue with them after the receipt of this letter, an official complaint, together with a log recording the times and frequency will be passed both to that office and to Trading Standards, For your information, all telephone calls are taped.
This type of debt collection method is contrary to the ‘Administration of Justice Act 1970’. In that it is intended to cause alarm and distress to the recipient. Your methods will not be tolerated. A formal complaint to the relevant authorities will be made.
Take further notice that continued telephone calls after receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003. Continued phone calls to my mother may also constitute an offence under the Data Protection Act.
Communicate in writing and ONLY in writing. Your telephone calls will not be answered.
HOWEVER, CALLS WILL TRIGGER COMPLAINTS TO THE REGULATORY BODIES.
I trust I have made myself understood on this matter.
Yours,
And then if you get any more calls:
Quote:
Dear Sir/Madam,
Ref. 1234567890
Despite my letters regarding ANY communication from your company, which stated that I require ALL communications in writing, your telephone calls continue.
This behaviour constitutes harassment; the letters stated quite clearly to you that I require ALL communications in writing for future Court use. Do not telephone me again - remove any telephone numbers you hold for me from your systems.
Your telephone calls are in breach of the Office of Fair Trading guidelines. If you continue with them after the receipt of this letter an official complaint, together with a log recording the times and frequency of the calls will be passed both to that office and to the Trading Standards office. For your information note that ALL telephone calls are taped.
This type of debt collection method is contrary to the ‘Administration of Justice Act 1970’ in that it is intended to cause alarm and distress to the recipient. Your methods will not be tolerated. A formal complaint, containing copies of all correspondence including yours, has now been submitted to the relevant authorities. This will be relevant to questions of your fitness to hold a licence under the Consumer Credit Act, whether or not it results in a prosecution.
Take further note that continued telephone calls after the receipt of a request not to call may constitute a criminal offence under Section 127 of the Communications Act 2003.
Communicate in writing and ONLY in writing, your telephone calls will NOT be answered.
HOWEVER, CALLS WILL TRIGGER COMPLAINTS TO THE REGULATORY BODIES.
I trust that I have made myself understood on this matter,
Yours faithfully,
There a quite a few other variations on these floating around on the site if you search as well.If you've have not made a mistake, you've made nothing0 -
Thanks for the advice,
When you say do not call them, will that not cause me problems? I have told them I will call back tomorrow. They have said if they do not hear from me tomorrow then the next action date is Friday and this will go legal
Thanks Again.0 -
They are trying to frighten you into taking action. You said that you only received their letter today. If this is correct and I for one believe you, then how could you reasonably be expected to make a decision by tomorrow?
Just remember, you have legal rights and they must allow you time to take advice. The very reason for keeping all contact in writting is to all you time and prevent them using "bully boy" tactics.0 -
Yozza
You are asking them to provide evidence that the debt is still collectable. That is your legal right.
You know that you had the loan in 1999, and yes, maybe you should have paid that back to HSBC, but you did not. reed will have purchased this debt for pennies, knowing it was unenforceable and anything you pay is profit and commission to the person who is pressurring you. Because you were complaint today, they will push you, which is why we say do not phone them.
So I would send the telephone letter as well as the statute barred one.
Send the letters recorded delivery and if they contact you again, tell them who signed for it, when, and remind them the debt is still in dispute.
Whilst it is in dispute, they cannot take any action against you. If it is statute barred, then the only legal defence you need against any legal action is that it is statute barred.
If they were to produce something that suggest you have acknowledged the debt more recently (and it has to be written acknowledgement), then you need to send the CCA letter and see whether they have the legal right to collect at all.If you've have not made a mistake, you've made nothing0 -
Thanks for the advice,
When you say do not call them, will that not cause me problems? I have told them I will call back tomorrow. They have said if they do not hear from me tomorrow then the next action date is Friday and this will go legal
Thanks Again.
all empty threats geared to frighten you into paying, they will be well aware that this debt is statute barred!!!!!!
Do not contact them again but send the standard letter as posted above but remember to send it recorded delivery. it may not stop them sending any letters or trying to contact you, but rest assured there is nothing they can do to make you pay. they prey on people who do not have the valuable knowledge base that this site offers with regards to your rights.0
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