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YBS Anniversary ISA

a word of warning - I transferred my YBS e-ISA to the fixed rate anniversary ISA. Instead of being closed and interest added, they used the same account number. On further investigation it seems the interest I have earned so far this year will not be paid for another year, instead of April 2008 as per the e-ISA.

And I am going to loose compound interest on it.

This seems totally unfair and I have submitted a formal complaint.

Mike

Comments

  • masonic
    masonic Posts: 27,938 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I think this may have been a mistake. When I transferred my e-ISA to the FRA account, the closing interest was paid and added to the opening balance of the new account.
  • Speculator
    Speculator Posts: 2,402 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I did the same transfer and was told that the interest will be added on at the end of the month.
  • Old_Slaphead
    Old_Slaphead Posts: 2,749 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Oldfella,

    I'm in the same boat on this issue - I've emailed a formal complaint and asked that the matter be bought to attention of senior management. If they are withholding interest earned on my e-isa between 1/04/07 and 15/10/07 (date of transfer) until 30/9/2008 then they are not paying the advertised AER rates.
    YBS acknowledged my complaint and it's now going through the formal review process.
  • oldfella
    oldfella Posts: 1,534 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Old Slaphead

    I thought it might have been a mistake, but if you have the same problem it looks like it is a deliberate policy. In my case they are trying to withhold interest earned since April 2007.
  • As a result of my complaint - YBS have now credited interest in full on transfer of e-isa to FR Anniversary ISA.
    oldfella, let me know if you require any further details.
  • oldfella
    oldfella Posts: 1,534 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    just got my interest applied as well - always worth complaining !
This discussion has been closed.
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