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Avoiding PAC Charge - Migrating from Orange to o2
Sweetchuck
Posts: 177 Forumite
in Mobiles
Hi guys,
I have just taken delivery of a new cashback contract phone from Dialaphone. The new contract is with o2 and my current contract is with Orange. I'm well outwith my original contract with Orange (about a year outwith it, actually) and want to transfer my number from Orange to my new o2 contract.
I know how this is done - requesting a PAC and then passing it on to o2 etc - but what I want to avoid is the PAC charges which Orange have levied on some of their departing customers.
Does anyone know if there are any hard and fast rules about when or why these charges are levied, and how I can go about avoiding them, please?
Thanks muchly!
I have just taken delivery of a new cashback contract phone from Dialaphone. The new contract is with o2 and my current contract is with Orange. I'm well outwith my original contract with Orange (about a year outwith it, actually) and want to transfer my number from Orange to my new o2 contract.
I know how this is done - requesting a PAC and then passing it on to o2 etc - but what I want to avoid is the PAC charges which Orange have levied on some of their departing customers.
Does anyone know if there are any hard and fast rules about when or why these charges are levied, and how I can go about avoiding them, please?
Thanks muchly!
0
Comments
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Surely Orange aren't allowed to charge you for a PAC code? Isn't that illegal?0
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All mobile networks can charge a fee for providing a PAC.0
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legally they are able to charge a fee, not normally something they do as it leads to poor service and can deter customers returning to them in future as it would if they tried to charged me,0
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In anyone's experience how much do they normally charge? Also is it the network and the retailer who can make a charge to port the number.0
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None of the 5 major network operators charge for issuing a PAC but Orange do things slightly differently.
Orange charge line rental for the 30 day notice period initiated by requesting a PAC. A MNP PAC Debit will appear on your bill as the charge for the period between the porting date and the end of the notice period.
You should then be credited for any line rental paid in advance for the period between the porting date and your billing date.
Other networks usually only charge line rental up to the porting date and not to the end of the notice period.
However, given that you purchased an O2 contract from DAP, the PAC must be supplied at point of sale. You will be unlikely to port if your connection has already been established. See this post.0 -
Errr, can you PAC into O2 after you have started the contract?
Cheers, Des.0 -
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Mobile_Mole wrote: »If you bought direct from O2 then you can. If you bought via a dealer then you usually cannot.
DAP have assured me that it's not a problem to port my number and that it won't affect my cashback...
So basically, I'll be paying for a month's contract from the day I request my PAC? Doesn't sound too bad - I was expecting to have to pay that anyway, PLUS a £25 fee for the PAC.0
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