"Yourcalls.net - CPS product imminent"

billsavings · 28 March 2007 at 5:10PM

Their was a suggestion on here by one of their staff that ycn might do a Cps service . 24/7 01/02 calls £5 a month.

I e-mailed them about it. This was their response.

"Dear ???

Thank you for your enquiry. Please except my apologies for the delay in this response. After liaising with our product development team a CPS only service does not seem to be an option that we are pursuing. I have recorded your email and if this decision ever gets reversed I will drop you a quick email to inform you of developments. Many Thanks "

(Dont hold your breath.:D)

Heinz · 28 March 2007 at 9:43PM

Now that's a shame. I thought it was there of thereabouts.

http://forums.moneysavingexpert.com/showpost.html?p=4531424&postcount=41

I've also PM'd macminiuser - but he's not that good at spotting the arrival of PMs.

hurrah · 28 March 2007 at 11:34PM

Perhaps macminiuser may care to comment.:D

Heinz · 4 April 2007 at 1:39PM

hurrah wrote: »

Perhaps macminiuser may care to comment.:D

I PM'd him on 28/3/07 and 2/4/07 - still no reply.

macminiuser · 11 April 2007 at 6:50PM

hey you crazy cats... I really am pants at seeing when I've got PMs aren't I.

in a company of about 80 people, there are only a handful of people who know about the brewing Yourcalls.net CPS calls only products. for everyone else, the standard issue answer to CPS-only enquiries is, "not for now, but thanks for your enquiry."

all the technology has been put in place to deal with CPS-only customers, including provisioning, online billing etc, as far as I'm aware it's made it through testing/is making it through testing. I was under the impression it would be deployed imminently (I was told beginning-mid April), but the guy dealing with it is away on paternity leave at the moment so it won't get put into place until he gets back (when that is I don't know).

the new signup process with CPS product option will look like this:

it will happen! ... I just don't know when.

BritBrat · 11 April 2007 at 7:28PM

Thanks, will keep an eye open for the launch.

billsavings · 11 April 2007 at 7:42PM

macminiuser wrote: »

in a company of about 80 people, there are only a handful of people who know about the brewing Yourcalls.net CPS calls only products. for everyone else, the standard issue answer to CPS-only enquiries is, "not for now, but thanks for your enquiry."

You would have thought Darren S your Sales Team Leader would have known.

But excellent news nevertheless.:T

macminiuser · 11 April 2007 at 7:46PM

BritBrat wrote: »

Thanks, will keep an eye open for the launch.

you and me both...

it's so frustrating... it's not often a monkey like me (armed with some posts from the MSE crew - big up to Heinz) gets to instigate a change like this in a company's policy - with website updates and allsorts - and it feels kind of exciting to be part of it.

macminiuser · 11 April 2007 at 7:55PM

billsavings wrote: »

You would have thought Darren S your Sales Team Leader would have known.

But excellent news nevertheless.:T

he probably does; but 'the company' has decreed that the response to customers is supposed to be "not at the moment sweetcheeks, but we'll let you know," ... unfortunately there are donuts like me who can't keep their mouth shut...

Heinz · 11 April 2007 at 8:06PM

Thanks for the update - please remind whoever that the Sky Talk Unlimited CPS package (£5/month for calls of up to an hour to UK 01/02 numbers and to 10 specified international destinations) is the one you have to beat.

BritBrat · 11 April 2007 at 9:16PM

Heinz throws in the challenge.

It made me chuckle.

"Yourcalls.net - CPS product imminent"

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