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Can't shut computer down

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thetheboy
thetheboy Posts: 327 Forumite
in Techie Stuff
hi! please help ... when i click start - shut down. Then I get the box to shut down or restart - I click shutdown- NOTHING happens! The computer just hangs and I have to switch off manually on the base unit.

I am running windows me and have done a recent virus check and adaware.

Its driving me (almost) insane because when I stat my computer it starts running scandisk.
It's better to travel hopefully than arrive...
«1

Comments

  • Northtim
    Northtim Posts: 180 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Do control-alt-del when running windows and see if something is running that is causing a conflict. Not sure with me but in Win98 the only things that must be running are systray and explorer.

    Have seen this caused by the MS Office Assistant (that paperclip thing or dog or whatever you choose) - so if running office turn off the assistant unless you really need it.

    Not sure if these will help but is all I can think of!
  • webhamster
    webhamster Posts: 258 Forumite
    Uninstall any programs you dont use.
    run scandisk , intensive.
    run spysweeper demo.
    run adaware demo.
    Clean up explorer.
    Clean restore to last save.
    Go to trend micro housecall website and do a virus check there.
    defrag.


    Now that should throw up any problems , if its fine after the above then thats you.If not then you need to manually check to see if a file or program is hanging , when its hanging like you say press ctrl alt del to get a list of programs running.

    For each program highlight and select end program now , and wait to see if it will shutdown , assuming you had started the shutdown process as normal it will just jump to the usual shutdown.

    The most common reason i find is either a viruskiller or network logoff.
  • terryharman
    terryharman Posts: 182 Forumite
    if you still cant get it working, save all your important files onto cd or other means of storage device, and reset your pc back to *manafacture settings

    *sorry one of those words i cant spell
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    Under FAQ's which is a sticky at the top of this board, you can see similar posts under computer hardware problems - see HERE
    Torgwen.......... :) ...........
  • margaret_3
    margaret_3 Posts: 1,123 Forumite
    Fran wrote:
    Under FAQ's which is a sticky at the top of this board, you can see similar posts under computer hardware problems - see HERE






    My problem wasn't addressed on the above link.When my PC goes into stand by mode it just stays there and doesn't stand by. I have to take the plug out a the wall.
    Can anyone help me please?
    :)
  • webhamster
    webhamster Posts: 258 Forumite
    See my post above margaret , try that.

    If thats no good try it with any usb devices you have unplugged.

    Lastly if still no joy try uninstalling the power management driver and reinstalling it.

    or else do a google
  • margaret_3
    margaret_3 Posts: 1,123 Forumite
    webhamster wrote:
    See my post above margaret , try that.

    If thats no good try it with any usb devices you have unplugged.

    Lastly if still no joy try uninstalling the power management driver and reinstalling it.

    or else do a google






    Thanks for that webhamster. I had already saved your post after I sent my query and shall do everything you suggest today.
    :)
    Margaret
  • guest
    guest Posts: 21 Forumite
    Thanks for all help - I am doing the things suggested :)
    not sure how to Clean up explorer. or Clean restore to last save.
  • Alias_Omega
    Alias_Omega Posts: 7,917 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    just keep pulling the plug out, then it cant dial up in the middle of the night, i always disconnect the phone line then no random programs can start premium calling
  • Rex_Mundi
    Rex_Mundi Posts: 6,312 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Before you try anything. Go to windows update and see if there is a patch for this. I know there is a patch for W98 and this problem, not sure about WinME.

    Then look HERE for Microsofts advice on this problem, it will walk you through a couple of possible solutions.

    Don't go straight into reinstalling your operating system. With computer problems the same problem can be caused by many different things. It's a matter of elimination to find out what is causing your specific problem. ALWAYS TRY THE SIMPLE STUFF FIRST. You never know, it may even fix it!
    How many surrealists does it take to change a lightbulb?
    ...
    ...
    ...
    ...
    Fish
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