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Sky keeps saying :no satellite signal:

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Ive got Sky and theres now a problem. Every few minutes the picture goes and the screen says something like :No satellite signal:. Does anyone know why please and how can it be corrected?
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Comments

  • Is there a storm in your area at the moment? The weather usually effects the signal. Also usually the signal isnt as strong in summer due to good weather so SKY turning the strength down thinking it can save energy due to good weather. Thus when storms hit it all goes out :p

    How long has this problem been going on?
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
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  • Browntoa
    Browntoa Posts: 49,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    mine was a big tree branch in the "line of sight" :)

    cut the wrong tree down first :(
    Ex forum ambassador

    Long term forum member
  • Browntoa wrote:
    mine was a big tree branch :)

    cut the wrong tree down first :(


    LOL! Oh dear me... :p
    [FONT=Arial, Helvetica, sans-serif]"The internet is a great way to get on the net."
    - Bob Dole, Republican presidential candidate
    [/FONT]
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    It sounds like your dish is out of alignment, possible due to high winds. It could also be due to moisture getting into the LNB on the arm of the dish.

    HTH
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • MrsMondragon
    MrsMondragon Posts: 1,992 Forumite
    The weathers fine. The signal goes every few minutes. Its been like that for the last few weeks.
  • Have you tried checking the cable connection at the back of the box. Make sure you turn the mains power off before unscrewing the connection and then make sure the inner copper core is protruding out by about 2-3 mm. If it isn't try screwing the the whole metal body of the connector onto the cable a bit more.
  • trets77
    trets77 Posts: 2,886 Forumite
    Part of the Furniture Combo Breaker
    possible dish misallignment. or poor connections as said above.

    if it isn,t the connections or a tree a SKY engineer will have to sort it out for you . £60 unfourtunatly.
    Better in my pocket than theirs :rotfl:
  • MrsMondragon
    MrsMondragon Posts: 1,992 Forumite
    Hugeass304 wrote:
    Have you tried checking the cable connection at the back of the box. Make sure you turn the mains power off before unscrewing the connection and then make sure the inner copper core is protruding out by about 2-3 mm. If it isn't try screwing the the whole metal body of the connector onto the cable a bit more.

    Yep, done that. My OH, unplugged the unit and pulled all the plugs and wires out and then put them all back in. Im getting a bit fed up of it.
  • Go to services and then picture settings. press 0 1 and you should get a new menu up and at the top it should say lnb setup. go to that and turn this off. Go all the way back out and then do this again but this time turn it on. Go all the way out and turn your sky completley off. Leave it for ten 15 mins and then turn back on and see if you get your listings. If this doesnt work have you checked your signal strength and quality??????
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Go to services and then picture settings. press 0 1 and you should get a new menu up and at the top it should say lnb setup. go to that and turn this off. Go all the way back out and then do this again but this time turn it on. Go all the way out and turn your sky completley off. Leave it for ten 15 mins and then turn back on and see if you get your listings. If this doesnt work have you checked your signal strength and quality??????

    Surely it's better to simply check the signal strength and quality in the services menu!

    :eek:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
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