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Cheated on ebay for over £400 - Please help

Hi all
I ve been buying and selling stuff on ebay for over 2 years now.Last week I won 2 items (Asda Vouchers) from 2 different sellers and these vouchers were worth £350 and £200 which I won for £255 and £175 respectively.
I paid them via paypal hoping all is going well until I found that there is no response from the sellers.
Although one seller kept in touch and sent me the vouchers worth £200,I was shocked when I took them to asda as they were worht nothing!!!!
I tried contacting the seller but he wont pick up the phone.
I am still struggling to contact the other seller and Iv raised a claim via paypal
on both case
Is there any hope that I ll get my money back.
How good is paypal in recovering funds in these instances?
Do I qualify for a refund through the ebay buyer protection?
I know i ve been a complete idiot but both sellers sounded soo genuine that i just went ahead and paid them
Is there anyhthing else that I can do like lodge a complaint wiht the police?
How do i find their full mailing address?
Any help is greatly appreciated
«1

Comments

  • soolin
    soolin Posts: 74,981 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Put an ebay claim in immediately on both items. One for non arrival and on th eones that did arrive for fake /item not as described.

    Also check out whether the sellers are still listing, if so get their contact details and give them a call just in case there is a genuine mistake.

    If there is money in the paypal accounts then you should get a full refund for the vouchers that did not arrive, but it is going to be more difficult to prove a refund for the fake vouchers, but persevere. If a paypal claim fails and you backed your payment by a credit card then you can fall back on to you CC company for help. Again this should be automatic where an item has not arrived, but not quite so clear cut for the fake items.

    The fake items can also be reported to the police of course, or maybe talk to Asda HO and give them the sellers details.

    Good luck

    Soo
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • highguyuk
    highguyuk Posts: 2,763 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Just out of curiousity, and maybe to help other people in the future who purchase vouchers, what were these vouchers? Why didn't ASDA accept them?
  • saver_sam
    saver_sam Posts: 609 Forumite
    Part of the Furniture 500 Posts
    Oh sh!te that is not good.

    Having looked on ebay for clues this auction finished recently with no bids for the same thing (250012026822). new seller and interestingly from the same area of the country and cannot spell 'bargain' either!
  • csrivats
    csrivats Posts: 53 Forumite
    Asda told me that vouchers were not even activated and these were just picked from the tills where they are normally kept and these have no value unless someone puts money into them.
    I have escalated the claim to paypal
    Any idea how long they take?
  • matto
    matto Posts: 650 Forumite
    Were these gift cards?
  • csrivats
    csrivats Posts: 53 Forumite
    yes these were Asda Gift cards.
    They had a bill showing £50 when the item was on ebay but I was given 4 empty and inactivated gift cards :-(((((
  • trigger_mike
    trigger_mike Posts: 1,554 Forumite
    Was one of them item 320010804100?
  • me4bargains
    me4bargains Posts: 1,750 Forumite
    csrivats wrote:
    yes these were Asda Gift cards.
    They had a bill showing £50 when the item was on ebay but I was given 4 empty and inactivated gift cards :-(((((
    How did he 'show' that they had £50 on them in his auction?
    Third time lucky on WW I hope :j
    January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
  • matto
    matto Posts: 650 Forumite
    I think if you worded these right they'd be a good scam. Somehow you have to suggest that there's money on them when in fact there's not. So you might say "balance of £250 available" the implication being that there is £250 on the card when in fact all you are saying is that you can put £250 of your own money onto the card.
  • me4bargains
    me4bargains Posts: 1,750 Forumite
    matto wrote:
    I think if you worded these right they'd be a good scam. Somehow you have to suggest that there's money on them when in fact there's not. So you might say "balance of £250 available" the implication being that there is £250 on the card when in fact all you are saying is that you can put £250 of your own money onto the card.
    Maybe it's me but I would NEVER buy any form of vouchers of Ebay.
    I am too suspicious of anyone selling them
    Let's be real why would someone sell an Asda gift card with £50 on it?
    We all have to eat so wouldn't they go and spend it themsleves.
    I could more understand someone selling clothing vouchers but would suspect they could be fakes or stolen.
    I use to work in Topshop and we would have the serial numbers of all vouchers stolen or purchased fraudently.
    If someone tried to use them they would be confiscated.
    Third time lucky on WW I hope :j
    January: 13st 11lb :eek:, February: 13st 2.5lb, March: 12st 13lb, April: 12st 10.5lb, May: 12st 2lb, June: 12st 1lb, July: 12st 1lb, August: 11st 11lb, September: 11st 10.5lb, October: 11st 12.5lb, Currently 11st 8lb
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