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Get 20% off the PS3 that you bought ages ago
DaveBrennan
Posts: 3 Newbie
in Techie Stuff
Sony issued an updated to the PS3 on the 1st April that removed its "Other Operating System" feature. This removes the ability to run Linux on a PS3.
Now a user has complained to AMAZON that this removes a feature as originally advertised and has asserted his rights under EU directive 1999/44/EC — which states that goods must (1) comply with the description given by the seller and possess the same qualities and characteristics as other similar goods, and (2) be fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase.
Amazon has refunded him 20% of his purchase price.
Now my point is that even if you only want to run games on your PS3 Sony's update has breached 1999/44/EC and you have a claim on the company that you purchased your PS3 from up to 6 years after purchase.
Full story at games.Slashdot.org
Now a user has complained to AMAZON that this removes a feature as originally advertised and has asserted his rights under EU directive 1999/44/EC — which states that goods must (1) comply with the description given by the seller and possess the same qualities and characteristics as other similar goods, and (2) be fit for the purpose which the consumer requires them and which was made known to the seller at the time of purchase.
Amazon has refunded him 20% of his purchase price.
Now my point is that even if you only want to run games on your PS3 Sony's update has breached 1999/44/EC and you have a claim on the company that you purchased your PS3 from up to 6 years after purchase.
Full story at games.Slashdot.org
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Comments
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Im shocked if thats true. It has nothing to do with amazon, Sony were the ones who updated it making it as it is. On top of that theres an actual note BEFORE you download and install WARNING you of whats about to happen if you proceed
So to me thats sonys fault AND the users fault if they didnt want that to happen (Mostly sony though as I dont think you can use sonys download site without installing updates):idea:0 -
Please stop misleading people. Consumers in the UK have no rights at all under EU directive 1999/44/EC.
Amazon representatives would be quite right to laugh at anyone that claims they do.
UK consumers should quote the Sale Of Goods Act, which is where the appropriate rights come from.
For the record (yet again), EU directive 1999/44/EC is a directive to the governments of each member state, telling them what to enact in their own laws. It does not itself provide the consumer with any rights at all.0 -
Please stop misleading people. Consumers in the UK have no rights at all under EU directive 1999/44/EC.
Amazon representatives would be quite right to laugh at anyone that claims they do.
UK consumers should quote the Sale Of Goods Act, which is where the appropriate rights come from.
For the record (yet again), EU directive 1999/44/EC is a directive to the governments of each member state, telling them what to enact in their own laws. It does not itself provide the consumer with any rights at all.
Interesting article.0 -
I'm off to get my gun. Someone hold him down until I get back.
LET THIS GO AWAY AND DIE PLEASE. IT'S NOT WORTH DISCUSSING!0 -
bingo_bango wrote: »I'm off to get my gun. Someone hold him down until I get back.
LET THIS GO AWAY AND DIE PLEASE. IT'S NOT WORTH DISCUSSING!
Clearlty you don't own a PS3. Don't want to get £74.00 back from Sony for buying one.0 -
bingo_bango wrote: »I'm off to get my gun. Someone hold him down until I get back.
LET THIS GO AWAY AND DIE PLEASE. IT'S NOT WORTH DISCUSSING!Please stop misleading people. Consumers in the UK have no rights at all under EU directive 1999/44/EC.
Amazon representatives would be quite right to laugh at anyone that claims they do.
UK consumers should quote the Sale Of Goods Act, which is where the appropriate rights come from.
For the record (yet again), EU directive 1999/44/EC is a directive to the governments of each member state, telling them what to enact in their own laws. It does not itself provide the consumer with any rights at all.
In the UK this directive is covered by the sale of goods act and you have 6 years grace (5 years in Scotland) to assert your rights for a refund. As your contract is with Amazon in this case then you have to go to them for selling something that now doesn't do what they said it would.
I agree that Sony is to blame for dropping this feature, but in the UK your redress is aginst the supplier, the supplier gets its money back from the manufacturer. I assume Amazon will get its money back from Sony.
As Amazon has already said that it will repay £74 on a PS3 as Sony has pulled this feature, as advertised by Amazon as part of the orginal sale, its logical to me that any PS3 owner has the right to request the same rebate.0 -
Just to confirm i have had a full refund offered on return of the console to sainsbury's. Had exactly the same complaint , and with sony apologising about the removal of the other os :rotfl:http://www.gamingheaven.net/gamingnews.php?newsid=856and the introduction of the new CFW , just laughable
sony have just opened a can of worms here !
Not a great way of satisfying the consumer0 -
I think the distinction is pedantic.Please stop misleading people. Consumers in the UK have no rights at all under EU directive 1999/44/EC.
Amazon representatives would be quite right to laugh at anyone that claims they do.
UK consumers should quote the Sale Of Goods Act, which is where the appropriate rights come from.
For the record (yet again), EU directive 1999/44/EC is a directive to the governments of each member state, telling them what to enact in their own laws. It does not itself provide the consumer with any rights at all.
The right derives directly from SOGA and indirectly from1999/44/ec. SOGA is no good if you bought the goods from an EU based supplier but 1999/44/ec does the job for you.
It is one thing to bash the EU for bendy banana stuff, but quite another to pretend that you get no benefit form an EU directive which plainly does benefit you.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
DVardysShadow wrote: »I think the distinction is pedantic.
The right derives directly from SOGA and indirectly from1999/44/ec. SOGA is no good if you bought the goods from an EU based supplier but 1999/44/ec does the job for you.
It is one thing to bash the EU for bendy banana stuff, but quite another to pretend that you get no benefit form an EU directive which plainly does benefit you.
Agreed, it is being pedantic, but the problem is that the "secret EU law" story gets everywhere, and lots of people believe it and quote it to other people - even though it has no basis in fact.
The Directive doesn't do anything directly for you as a consumer - even outside the UK.
If you buy something in Germany and it goes wrong, Directive 1999/44/EC won't help you. What you need to use are the consumer protection laws that apply in Germany, which will represent the German government's interpretation of 1999/44/EC at some point in the past.
It's a shame that, while we in the UK have some of the best consumer protection laws in the world, people overlook the SOGA and instead prefer to quote our rights under a secret, non-existent "EU law".0 -
Just to confirm i have had a full refund offered on return of the console to sainsbury's. Had exactly the same complaint , and with sony apologising about the removal of the other os :rotfl:http://www.gamingheaven.net/gamingnews.php?newsid=856and the introduction of the new CFW , just laughable sony have just opened a can of worms here !
Not a great way of satisfying the consumer
When you say a full refund is that at the price you bought it or at the current RRP as I bought mine opening day when they first went on sale0
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