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VF, mobilephonedirect - can you downgrade tariffs after 9mths?

Hi

Trying to find info on there website ref there policy but does anyone know, with Mobilephonesdirect, if you take out a vodafone contract, can you downgrade tariffs after 9 months?

Scott

Comments

  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi Scott,

    Apologies that I have only just picked up this post.

    Whether you got your contract through a third party or Vodafone, the same terms would still apply when it came to downgrading your Price Plan. These terms differ slightly dependent on how old your price plan is.

    If you could contact the Web Relations Team, Vodafone UK we will be more than happy to check your price plan and let you know whether you will be able to downgrade at any point.

    (When contacting, please quote the code WRT135 in the subject line. In the message body, pleas include a link to this thread and your user name, This will ensure that your message comes directly through to our team.)

    I look forward to hearing from you,

    All the best,

    Espi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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