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Damp/condensation problems
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woodmill
Posts: 52 Forumite
Looking for a bit of advice here.
Tenants have recently moved out of my flat. It's in a bad way as I believe they've caused a significant amount of damage due to not airing it properly and running the electric heating in closed rooms to dry their clothes etc.
I am now arranging to have an anti-fungal treatment done and the place tidied up.
The tenant wants her deposit back and says that the flat is damp. I am confident it is not as I used to live in it myself.
Tenants father has been emailing me and is getting a bit cross with matters.
I've said I am happy to have a damp specialist have a look at the flat and that if damp is found they will have their deposit returned with my full apologies. I also said that if it is a condensation matter due to their irresponsibility then I expect them to cover all costs including the specialists fee. Could they please confirm what they want me to do.
Roll forward a week so I chase them up. E-mailed response saying they've been advised not to talk to me anymore and that I'll be receiving a letter which I presume will be legal either though a lawyer or a small claims summonds.
Is there anything else I can do to recitfy the matter or anything I should be doing legally. I don't think so but thought I'd better check.
Not sure what's going to happen though as I've recently emigrated to Australia. Long way to travel!
Thanks in advance.
Tenants have recently moved out of my flat. It's in a bad way as I believe they've caused a significant amount of damage due to not airing it properly and running the electric heating in closed rooms to dry their clothes etc.
I am now arranging to have an anti-fungal treatment done and the place tidied up.
The tenant wants her deposit back and says that the flat is damp. I am confident it is not as I used to live in it myself.
Tenants father has been emailing me and is getting a bit cross with matters.
I've said I am happy to have a damp specialist have a look at the flat and that if damp is found they will have their deposit returned with my full apologies. I also said that if it is a condensation matter due to their irresponsibility then I expect them to cover all costs including the specialists fee. Could they please confirm what they want me to do.
Roll forward a week so I chase them up. E-mailed response saying they've been advised not to talk to me anymore and that I'll be receiving a letter which I presume will be legal either though a lawyer or a small claims summonds.
Is there anything else I can do to recitfy the matter or anything I should be doing legally. I don't think so but thought I'd better check.
Not sure what's going to happen though as I've recently emigrated to Australia. Long way to travel!
Thanks in advance.
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Comments
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Was the deposit received after April 6 2007 and, if yes, did you scheme-register it and give the T the prescribed information? (Assuming property is in Eng/Wales)
Did you have an inventory in place from the start?
How long have they lived in the property and did you, or anyone acting on your behalf, inspect the property at any point during the tenancy?
Did the T notify you of any damp/condensation issues at any time during the tenancy?0 -
Was the deposit received after April 6 2007 and, if yes, did you scheme-register it and give the T the prescribed information? (Assuming property is in Eng/Wales)
Did you have an inventory in place from the start?
How long have they lived in the property and did you, or anyone acting on your behalf, inspect the property at any point during the tenancy?
Did the T notify you of any damp/condensation issues at any time during the tenancy?
Hi. Thanks for coming back to me.
Flat is in Scotland.
Inventory states good condition at start of lease.
They took occupancy 6 months ago and left without giving adequate notice per the terms of their lease.
She notified problems and that is when she admitted to not drying clothes properly. She agreed to use drying room but never did. We put a dehumidifier in and offered to pay the running costs but she refused.
She just shoved the keys through the letter box of the agent that we have since instructed.0 -
I have had this problem recently.
Tenants just handed the keys back to my LA and said it was damp. I got damp company to do an inspection (free) and they reported back that flat was not damp and all mould had been caused by poor ventilation, lack of heating and animals fouling carpets :mad: (I knew and allowed them to have a cat).
I took photos and got the LA and damp company to write independent witness reports about the state of property when they left and cause.
My tenants have now released their bond (via DPS) to me in full and they have agreed to pay me an extra £1500 (at £20 per week) to cover their damage.0 -
Hi,
I have done quite a few of these acting for both Landlord and Tenant and from court experience a couple of things worth noting is:
1. The judge often says to both parties the situation was totally avoidable had the LL and T talked to each other as soon as mould started to appear and jointly took action to control the problem working in partnership before the problem got that bad there was degradation. This is obviously helped by the LL setting out rules / procedures for such an occurrence from the start of the tenancy agreement and if these are not in place you are immediately on the back foot because you are running a business and the tenant is a layperson in these matters.
2. Condensation is a form of dampness they are not different so if condensation with associated mould growth occurred the property was unacceptably damp.
3. A damp-proofing contractors evidence is considered to have a conflict of interest so you need an independent specialist surveyor to investigate and report their findings whose duty is to the court. Such surveyors may be found on the Property Care Association website under find a member and selecting Freelance Surveyor or Consultant as the rest are contractors. The contractor cannot walk in and simply take a conductivity meter set of readings on wall surfaces after the tenant has left and declare the tenant was at fault, that would simply leave you open to getting torn to pieces in court by a good independent specialist surveyor.
4. Before you appoint such a surveyor it is preferable both parties jointly appoint that surveyor and agree to abide by the findings so that there are not two expert wintnesses arguing with each other.
5. By mindful that whilst you as LL are claiming for damage to flat the T will probably counter claim for damage to belongings and impact upon their health.
6. These cases are by no means straight forward and although the damp contractor you have employed to date may turn round and say - "oh it was the tenants fault ", a good specialist surveyor acting for the other side will probably pull your property apart regarding defects / inappropriate background and mechanical ventilation, heating systems and insulation such that you could well come off worse if it went to court. The court also tends to side with the tenant from the off simply because they tend to always appear to be the victim with poor health etc
Sorry it's not the best news for you but I only say this from experience in order that you go into such a dispute with your eyes wide open.
Kindest regards, David Aldred Independent damp and timber surveyor.0 -
David_Aldred wrote: »Hi,
I have done quite a few of these acting for both Landlord and Tenant and from court experience a couple of things worth noting is:
1. The judge often says to both parties the situation was totally avoidable had the LL and T talked to each other as soon as mould started to appear and jointly took action to control the problem working in partnership before the problem got that bad there was degradation. This is obviously helped by the LL setting out rules / procedures for such an occurrence from the start of the tenancy agreement and if these are not in place you are immediately on the back foot because you are running a business and the tenant is a layperson in these matters.
2. Condensation is a form of dampness they are not different so if condensation with associated mould growth occurred the property was unacceptably damp.
3. A damp-proofing contractors evidence is considered to have a conflict of interest so you need an independent specialist surveyor to investigate and report their findings whose duty is to the court. Such surveyors may be found on the Property Care Association website under find a member and selecting Freelance Surveyor or Consultant as the rest are contractors. The contractor cannot walk in and simply take a conductivity meter set of readings on wall surfaces after the tenant has left and declare the tenant was at fault, that would simply leave you open to getting torn to pieces in court by a good independent specialist surveyor.
4. Before you appoint such a surveyor it is preferable both parties jointly appoint that surveyor and agree to abide by the findings so that there are not two expert wintnesses arguing with each other.
5. By mindful that whilst you as LL are claiming for damage to flat the T will probably counter claim for damage to belongings and impact upon their health.
6. These cases are by no means straight forward and although the damp contractor you have employed to date may turn round and say - "oh it was the tenants fault ", a good specialist surveyor acting for the other side will probably pull your property apart regarding defects / inappropriate background and mechanical ventilation, heating systems and insulation such that you could well come off worse if it went to court. The court also tends to side with the tenant from the off simply because they tend to always appear to be the victim with poor health etc
Sorry it's not the best news for you but I only say this from experience in order that you go into such a dispute with your eyes wide open.
Kindest regards, David Aldred Independent damp and timber surveyor.
David
Don't be sorry. This is exactly the sort of information I am looking for. At the end of the day it is £300 I need to part with to give them their deposit back. I need to consider this against the hassle factor and everything that you have posted above.
THank you for your time.0 -
Hi,
For a bond of £300 in all honesty if it were me I would tend to write it off because as I say this could end up going badly the other way for you such that you wished you had never entered into the dispute especially if the tenant is on the ball.
All I would say is get the rules and procedures in place so that it is in writing as part of the tenancy agreement that as soon as any significant mould occurs it is the responisibility of the tenant to put it in writing to the Landlord that such has occurred and that it is inspected asap with the course of action documented for both parties to sign off at that time that they agree to that course of action with a follow up document as to how successful that action has been. Periodic inspections by the LL or the LA that are not infrequent obviously help as does regular dialogue between the tenant and lanlord.
You can see that if you just leave the tenant to their own devices and go to inspect the flat a year or so down the line then this is when often a dispute arises.
The key is procedures and systems in place to remove the risk of significant condensation related mould occurrence. You can help by the following:
Ensure there is controllable background ventilation to all rooms.
Have central heating on a programmable thermostat such that the boiler is hunting for minimum temperatures and trips in and out above the dew point.
Fit strong self closers on all bathroom / kitchen /utility doors and fix permamanent notices on all these doors in big letters warning the tenant against wedging them open such that this will be entirely at their own risk / cost if mould occurs.
Fit humidistat controlled extractor fans to kitchen / bathroom / utilty that hunt for relative humidty exceeding say 65%RH (mould will flourish at 74%RH and above) and activate automatically without the tenant having to put them on. Such units to be 150mm diameter and 60 litres air / second air exchange. These units to overrun at least 15 minutes once activated. The 100mm diameter 15 litres / second units are often put in bathrooms / utility areas but I find these can be inadeqaute. The advantage of these fans is they are automatic so the tenant is not involved in their activation. Fans that are manually operated / noisy / are only put on when the light is on are totally inadeqaute for a tenanted dwelling.
Consider a PIV unit with heater to push moisture laden air away.
Ensure loft voids are adequately insulated and the ventilation increased to compensate for the consequential drop in temperature on the cold side of the insulation.
Provide a means for drying clothes that will not impact upon the relative humidity within the property such as a condensing dryer and fit covers over radiators that discourage the tenant hanging clothes upon them.
Use anti-fungicidal paints / pastes in all redecoration work throughout.
Do not have beds against cold outside walls.
Limit the clutter within flats the tenant can bring in as part of the tenancy agreement. Clothes and belongings stacked floor to ceiling don't help air flow.
Limit length of curtains beyond windows where practical to do so as they reduce airflow.
Vent closed voids.
If chimney breasts are in place consider opening these up as they will provide 2-5 air changes to rooms per hour.
Ensure the sub floor void beneath any suspended timber floors is adeqautely ventilated as dampness rising up from a damp sub floor will impact upon the condensation / mould issues beyond which the tenant can reasonably be expected to control and such moisture will also decay floors.
Do not have fitted wardrobes upon outside walls.
Photograph everything with date stamped photos before tenant takes up tenancy and give one set to them and you retain one set for future reference.
There is loads more but I need to get some breakfast (laughing), hope this goes some way to helping - kindest regards David Aldred Independent damp and timber surveyor.0 -
Just one further question if anyone else is reading this.
Say I decide to give the deposit back. I have only heard from the girl. Nothing from the boyfriend.
So nothing comes back to bite me I propose asking the new agent if they will give cash but only if both tenants are there and provide photographic ID which in turn I expect to be e-mailed to me.
Is there a different way I should look at this?
Thank you everyone from several thousand miles away!0 -
David , you have given some good suggestions there with the exception of the first part of this bit :
“Limit the clutter within flats the tenant can bring in as part of the tenancy agreement. Clothes and belongings stacked floor to ceiling don't help air flow.”
You can certainly advise them not to cram stuff up against walls etc but if you are granting a Tenancy , with its resultant exclusive occupation of the property, then you really can’t tell the T how many items of clothing or personal belongings they may bring in with them.[FONT="][/FONT]0 -
Woodmill - are both you and your property registered with the local Council as required by law in Scotland? ( Crim offence if not)
Your property has to meet the Repairing Standard at the start of a Tenancy and it is your responsibility as a LL to ensure that it continues to meet it throughout the Tenancy, under the Housing (Scotland) Act 2006.
If a T has notified you of an issue you have to get it sorted within a "reasonable time" - if you don't a T can take them matter up with the PRHP (Private Rented Housing Panel). The Act gives the LL, or someone authorised by the LL, a right of entry to make sure that work gets done to ensure that the property does continue to meet the RS.
The T steaming of wet washing certainly will have exacerbated any problems with condensation /mould etc but its a case of whether you could (a) prove that the T was entirely at fault and (b) prove that you did all you could do address the issue.
Your T clearly should not have left without giving appropriate notice and is obliged to pay rent for the full Fixed Term, unless you could get someone in to cover the unexpired part of the term. Obviously the state of the property as you describe it would preclude that. As David says, you may well have to write your losses off, unless you are prepared for a battle. That's especially the case if you have failed to meet any of your LL obligations.
I hope you have a trustworthy and reliable LA in place for any future tenancies whilst you are in Australia0 -
Why are you dealing with the tenant's father, is he named on the tenancy agreement? You say the tenant notified you of the damp, and admitted drying laundry inappropriately but did you call a professional in to ensure there wasn't an underlying issue or did you assume condensation? Do you have a paper trial of all communication, or was some verbal and so can be disputed in court?Declutterbug-in-progress.⭐️⭐️⭐️ ⭐️⭐️0
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