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HELP PLEASE - video camera device driver

hethmar
hethmar Posts: 10,678 Forumite
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in Techie Stuff
Ive just put up a cctv camera on my house wall. It has a sd card device and a video device in it so that it can record movement and save photos/clips. To save having to climb up a ladder to retrieve said card and photos every time it says in the instructions I can connect a USB to my pc to download and view them. Ive had to download the driver software but I am getting the message it cant access the hardware. Ive checked it out and it seems to me the software is for Windows XP :(

Can anyone tell me how to find the software for VISTA Home premium please.

The original software is Sunplus ICatch (1V) Video Camera Device.

Many thanks.
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Comments

  • Browntoa
    Browntoa Posts: 49,622 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 7 November 2009 at 1:36PM
    this seems to say its for vista

    http://driverdownload.pbworks.com/Sunplus-IcatchVI-PC-camera-Driver

    though I suspect that Sunplus have never updated the drivers
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  • hethmar
    hethmar Posts: 10,678 Forumite
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    Thanks browntoa, does it matter if its different software to that which came with the cctv?
  • hethmar
    hethmar Posts: 10,678 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Car Insurance Carver!
    Sadly, thats not working - there doesnt appear to be a VISTA compatible version anywhere :mad:
  • hethmar
    hethmar Posts: 10,678 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Car Insurance Carver!
    Anyone any other suggestions please. I dont fancy legging it up a ladder every time I want to view the photos :( Manufacturers are saying no their fault my puter OS isnt compatible! There are no updates past XP. Is it possible to use another program for this though?
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    hethmar wrote: »
    Manufacturers are saying no their fault my puter OS isnt compatible! There are no updates past XP.
    So what they are saying is that the software they provide with a new product will only run on an operating system which is no longer available :confused:

    If you get really stuck, you could install XP in a virtual box - assuming you have media and a key.
  • hethmar
    hethmar Posts: 10,678 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Car Insurance Carver!
    edited 20 November 2009 at 5:36PM
    Thanks. Yes davb they are saying that its not their fault my computer isnt suitable for their products software - and this camera only came out in October this year :(

    Thanks for that expresso, I think its similar to the site I used before which failed when I actually said I wanted to download the update. It seems to be a scanner for drivers and then asks you to subscribe so Im not certain that its genuine. Sunplus site itself doesnt have a VISTA upgrade so Im a bit dubious other sites can offer it.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    hethmar wrote: »
    Ive had to download the driver software but I am getting the message it cant access the hardware.
    Lots of things only have XP rated driers but work just fine - are you sure the connection is OK. How long is your USB lead - there is a limit of 3m for USB1 and 5m for USB2.
  • hethmar
    hethmar Posts: 10,678 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Car Insurance Carver!
    Yes its all working ok. We have 5 metres of USB. But when I try to view the camera from the puter it says sorry, you have no video capture hardware.

    We have fiddled with all the hardware stuff and it all seems sound - the camera is recording video and photos and working.
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    I think we are at cross purposes here - have you tried the camera/computer using a different (and shorter) cable. 5m is at the limit of the spec for USB2 - was that the cable supplied with it?
  • hethmar
    hethmar Posts: 10,678 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Car Insurance Carver!
    Hi, yes we have tried that kwik.

    I can download the software and the puter installs it but when I click on amcap the box tells me there is no hardware when the computer has found the hardware and downloaded the software already :( (Sorry Im not techi).

    There is a little box when I click on amcap - one message says about not finding video capture hardware and another box which appears to be a set up for keeping the video and photos on file. But I dont think fiddling with that would make any difference would it?
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