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NTL Customers. ACT NOW to cancel your 12 month contracts!
dbuk44
Posts: 185 Forumite
NTL have increased their prices on a large number of products. The official notice was enclosed in my bill this morning.
Under the NTL terms and condiditions - if they change the price of a product you have a contract for you are entitled to cancel without penalty [source: http://www.home.ntl.com/page/termsresidential].
A great moneysaving opportunity for folks to re-evaluate TT/Bulldog/other current deals (or to re-negotiate with NTL -- see the other thread). Time to go shopping...
I have scanned the notice (below):
Under the NTL terms and condiditions - if they change the price of a product you have a contract for you are entitled to cancel without penalty [source: http://www.home.ntl.com/page/termsresidential].
A great moneysaving opportunity for folks to re-evaluate TT/Bulldog/other current deals (or to re-negotiate with NTL -- see the other thread). Time to go shopping...
I have scanned the notice (below):
0
Comments
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i'm not a ntl customer, but read this in T&C from link dbuk44 gave:
remember; send it within 30days after your first bill after the price increace in writing. after the 30 days, they wont cancel it for free. may want to send it via recorded delivery or ask for a phonecall as soon as they recieve the letter (just incase it gets lost)20. Cancellation Rights
You may cancel the Services without penalty in the following circumstances:-- if we increase our Charges you may cancel those Services in respect of which the Charges have increased by giving us one month's notice in writing within 30 days of the earlier of:
(a) such price increase being notified to you under Condition 6.2; or
(b) the date of your first bill following such price increase, irrespective of whether the minimum period in respect of those Services has expired. If you cancel Services under this Condition, the increased Charges relating to those Services will not apply to you
0 - if we increase our Charges you may cancel those Services in respect of which the Charges have increased by giving us one month's notice in writing within 30 days of the earlier of:
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