Abby ISA transfer saga from Icesave still ongoing!!

I've reached the end of my tether with Abby (my first and last dealings with them). After six months, 17 branch visits and twenty plus calls I still have no money in my new direct ISA after the collapse of Icesave. I'd originally opened the account before the start of the tax year and now am having to persist with them or lose ten years of built up allowance. To summarise the whole sorry tale the branch sent off my forms to head office who then returned them to me (on the first occasion in an open envelope with a copy of my passport and the check for £££££!!!) for reasons unknown which I then took back to the branch. We then repeated this process twice more, presumably to keep the royal mail in business in these difficult times. At this point they lost them all so we sent out copies and hey presto I had an open account! Yay! Which they closed again the same day thinking I was David Ha***** of tumbridge wells (who I may pay a visit now that I know all his details!), Then we all messed about a bit more and finally I had an account! But no money as they eventually admitted they lost my check. So I wrote another one. Hurray all he required bits in the same place! Only the check in the prepaid envelope was now where to be found at abby HQ and then in the ethereal nature of there offices they on longer had a record of my transfer. Their solution - could I write a third cheque, transfer forms and copy of a letter confirming they had my ISA certificate? I said no.

Did I say summarise at the start? Don't suppose anyones made it this far, but any ideas? If nothing else I hope this puts a few people off using abby!