Help me to recover my money

ziotisbabe · 24 February 2009 at 5:47PM

I have just been charged £80 on 2 seperate occasions for receiving moile phones texts from 84300. As soon as I open them and read them they charge me £5 per text, what can I do, I didn't know this was happening and cannot seem to get any help to recover my lost money.
Can anyone give me some help or info please...

fatboy88 · 24 February 2009 at 5:55PM

first you need to cancel all subscriptions to your phone.

I used to have a number but it just rings out now, i'm sure someone will come along with one soon

Tigert · 24 February 2009 at 8:33PM

Send STOP in a text message to the number you are receiving the texts from

drancill · 24 February 2009 at 9:50PM

ziotisbabe wrote: »

I have just been charged £80 on 2 seperate occasions for receiving moile phones texts from 84300. As soon as I open them and read them they charge me £5 per text, what can I do, I didn't know this was happening and cannot seem to get any help to recover my lost money.
Can anyone give me some help or info please...

LOL, you sure you didnt text your postcode for girls in your area?

Sorry, your network operator should be able to advise on who is responsible for the texts so that you can contact them to dispute it, but as usual they will most likely find some excuse like "You ticked a box on some form you returned" or some other cheap excuse. Good luck with this, as sadly most people end up buying a new sim as no one seems to want to help or take responsibility.

ziotisbabe · 24 February 2009 at 11:42PM

ziotisbabe wrote: »

I have just been charged £80 on 2 seperate occasions for receiving moile phones texts from 84300. As soon as I open them and read them they charge me £5 per text, what can I do, I didn't know this was happening and cannot seem to get any help to recover my lost money.
Can anyone give me some help or info please...

I have text STOP to the number and haven't received any more texts since, but I just want to get my money back, I am so cross that some one can do that and get away with it, but thanks.

bringmeshoes · 25 February 2009 at 12:28AM

If you are still getting these afteryou have text 'STOP' then I would advise you contact phone pay plus who is the regulatory body for this
http://www.phonepayplus.org.uk/

tyroneshoelaces · 25 February 2009 at 3:14PM

Something similar happened to me a few years ago although i did not run up a bill as large as yours it was only to the tune of £15 or so.

I contacted the company sending them and told them that i expect a full refund of the costs or else i will be taking it further, a few days later a cheque came through the post for the full amount!!

Get in touch with them.

Intasun32 · 25 February 2009 at 3:50PM

ziotisbabe wrote: »

I have just been charged £80 on 2 seperate occasions for receiving moile phones texts from 84300. As soon as I open them and read them they charge me £5 per text, what can I do, I didn't know this was happening and cannot seem to get any help to recover my lost money.
Can anyone give me some help or info please...

I am sorry to inform you that you have been scammed by one of the worse cowboys in the premium rate industry. As long as you have not subscribed to any ringtones, wallpaper or any downloads lately like many of us you have become a victim of the scam known as Unsolicited Reverse Bill Texts/SMS.
Your network will be able to give you details of who has sent the SMS, if you are lucky, but they will not help you in any way in recovering your money. I have found some details of the company who has charged you for the SMS, they are called MBlox, and are well known in the scamming business.

Here are their details, I hope it helps:

Number checker

PhonepayPlus has the following information about the number 84300.

This is a shortcode number. This is a text message service charged at premium rate. The types of services operating on this number can be ring tones, jokes, games tarot, chat, mobile internet services (WAP) and more.

This service costs £5.00 per text.

To stop the service you simply need to open a text with the words STOP ALL (in capitals) to the shortcode number.If you would like to find out more about this service or have a question about it you should contact the company that provides this service which is listed below.

mBlox Ltd
1 Oliver's Yard
55-71 City Road
London
EC1Y 1HQ
Tel: 0871 223 0000
[EMAIL="service@mblox.com%20and%20customercare@mblox.com"]service@mblox.com and customercare@mblox.com[/EMAIL]

If you want to make a complaint to PhonepayPlus or want to contact us about this service please follow the steps here.

Want to find out more about Phone Paid Services

* Note: PhonePayPlus are the premium rate industry regulator. They are suppose to police the PRS industry, sadly they are bias towards the PRS companies as they are made up of representatives from the same companies that scam us. They are also funded by the same companies. Hard to believe, I know, but do some research, you will not believe what is going on.

:eek:

Ant_at_Fresh_Plastic · 27 February 2009 at 3:55AM

ziotisbabe, I've been in a similar position to you but, fortunately, only scammed out of a fraction of what you've been scammed out of. In my case it was a few quid and took months and literally hours on the phone/typing emails for me to get a refund.

Yes, seriously, it's THAT bad! Your mobile operator (no matter which one you're with) won't give a damn. The regulator of the industry won't get a damn, your local MP and/or police authority.. won't give a damn. And, of course, the scammer as well as the SP ('Service Provider' - in this case mBlox) won't give a damn.

Despite me saying this, DON'T give up! Keep perstering mBlox, keep pestering PhonepayPlus, keep pestering your mobile operator. I'll even help you if you want as I want to see these guys do the right thing and, once and for all, stop this scandalous behaviour! (It's an uphill battle due to the fact that those involved in the industry - ie making money out of it - are also those that regulate it!)

derrick · 1 March 2009 at 1:24PM

Re the phone number 0871 223 0000 in post #8 above, saynoto0870 reveals; -

020 84321281, To STOP unsolicited Premium Texts, ring this number

Switchboard: 020 84321260
Fax: 020 84321290

Help me to recover my money

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