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click bathrooms

WARNING - 'Click bathrooms' - steer clear!!!!!!
I have recently been sent an incorrect product from this company, but when I contacted them to request a refund, the 'managing director' was extremely arrogant, and told us to remove the part that didn't fit, and use silicone to stick it in! Our plumber has 30 years experience, and said this was a recipe for disaster. The so-called managing director insisted that we would have to pay for return postage, and would only refund if HE was satisfied with the condition of the unused item. I have noticed that Click Bathrooms offer a discount via this website - Their prices are reasonable, but definately not worth the hassle!

Comments

  • Clive_Woody
    Clive_Woody Posts: 5,935 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Mocha wrote: »
    WARNING - 'Click bathrooms' - steer clear!!!!!!
    I have recently been sent an incorrect product from this company, but when I contacted them to request a refund, the 'managing director' was extremely arrogant, and told us to remove the part that didn't fit, and use silicone to stick it in! Our plumber has 30 years experience, and said this was a recipe for disaster. The so-called managing director insisted that we would have to pay for return postage, and would only refund if HE was satisfied with the condition of the unused item. I have noticed that Click Bathrooms offer a discount via this website - Their prices are reasonable, but definately not worth the hassle!
    Did you order the wrong part or did they send you an incorrect order after you ordered the correct part?

    :D
    "We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein
  • Crabman
    Crabman Posts: 9,942 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Hi Mocha, I've moved your thread over to the 'Consumer Vent Board' :)

    Hi, Martin’s asked me to post this in these circumstances: I’ve asked Board Guides to move threads if they’ll receive a better response elsewhere (please see this rule) so this post/thread has been moved to another board, where it should get more replies. If you have any questions about this policy please email [EMAIL="abuse@moneysavingexpert.com"]abuse@moneysavingexpert.com[/EMAIL].
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