We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

are these survey sites worth it?(merged)

Options
1…2425272930…248

Comments

  • Star
    Star Posts: 563 Forumite
    Lightspeed is good as long as nothing goes wrong, as their customer services is one of the worst out there. Just recently loads of surveys have not had the points added onto my account (this goes back to April), and when I email them I get the same standard pre-formatted reply, and still no points added on to my account. :mad:
    :dance: :dance::dance:
  • Sun
    Sun Posts: 326 Forumite
    Same here. Infact I didn't received any survey since then !
    Star wrote: »
    Lightspeed is good as long as nothing goes wrong, as their customer services is one of the worst out there. Just recently loads of surveys have not had the points added onto my account (this goes back to April), and when I email them I get the same standard pre-formatted reply, and still no points added on to my account. :mad:
    All I ask is the chance to prove that money can't make me happy.
  • System
    System Posts: 178,331 Community Admin
    10,000 Posts Photogenic Name Dropper
    Well I'm still waiting on a pinecone payment from 18th aug :confused: Lucky you getting paid twice lol. I get paid (or should get paid) by paypal tho'.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • look_after_the_pennies
    look_after_the_pennies Posts: 2,723 Forumite
    Part of the Furniture
    Has anyone sent their second lot of vouchers back?
  • RachyB_2
    RachyB_2 Posts: 84 Forumite
    i havent had any surveys from lightspeed for ages now , any one else got the same problem? and can some one refer me to pinecone please
    :T WEYHEY FREEBIES :T
  • moonsugar
    moonsugar Posts: 294 Forumite
    I signed up for pinecone and they never e-mailed me back after registering? :shrug:
    This thing we call failure is not falling down but staying down :beer:
  • Woodyrocks
    Woodyrocks Posts: 1,913 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    look_after_the_pennies wrote: »
    Has anyone sent their second lot of vouchers back?

    No, I haven't as of yet. Has anyone received a response to their email yet? I feel like asking them to send me a pre-paid envelope :rolleyes:
    DEBT FREE AND LOVING LIFE
  • liquidlives
    liquidlives Posts: 239 Forumite
    moonsugar wrote: »
    I signed up for pinecone and they never e-mailed me back after registering? :shrug:

    Yeah, same. Weird.

    Also regarding Lightspeed, I checked my account and found that since joining at the start of this year I have managed to complete ONE survey! :rotfl:I lost out on a whole bunch because they arrived when I was in Germany and I think it didn't like the fact I was using a foreign PC so I got all kinds of funny error messages. How irritating.
  • look_after_the_pennies
    look_after_the_pennies Posts: 2,723 Forumite
    Part of the Furniture
    Woodyrocks wrote: »
    No, I haven't as of yet. Has anyone received a response to their email yet? I feel like asking them to send me a pre-paid envelope :rolleyes:

    I sent them an email in the end as I'd actually spent the vouchers already!
  • jenniewb
    jenniewb Posts: 12,842 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    look_after_the_pennies wrote: »
    I sent them an email in the end as I'd actually spent the vouchers already!


    Ditto- spend mine generally the day or next day I get them, I am always short of cash so it always comes in as very useful, dont think I could save them- they help too much!

    Sent pinecone an email saying I disliked the fact I was required to pay to send them vouchers back and I didnt have the money to cover thier mistakes.
    I then wet on to explain I had spent them over a week and a half ago when they arrived and its very late to be asking for money back and that they needed to think about the reality of what they were asking.

    I then said if they were that worried about the vouchers, I would be happy to do a further survey for them and not recieve payment as they would not be getting thier money back on this one.

    I got the email sent back as status: 'delayed', I guess they have some new admin person who went and paid everone double by mistake- oops! -either that or it was someones last day- lol! as I have yet to find a machine that stuffs and sends off letters by itself, it has to be a human error rather then thier "technical" error discription!
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.4K Spending & Discounts
  • 243.7K Work, Benefits & Business
  • 598.5K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 256.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture