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Royal Mail are taking my profits - advice please

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Comments

  • mandycr
    mandycr Posts: 4,238 Forumite
    1,000 Posts Combo Breaker
    soolin wrote: »
    As RFW points out you appear to be making a basic mistake when referring to guaranteed delivery. If I sell a book that weighs 600g it would cost me £2.24 second class, if I wnated a guaranteed delivery 'Special' that would cost me £6.70, hardly pennies difference and far too expensive for most buyers to pay. If you mean recorded then as an ex PO employee you must realise that is only standard post and travels with normal post and has no more guarantee than standard post?

    OP you sound unlucky with your items if you are only a small seller. I am currently sending around 100 items a month and have not had a loss now for 8 months. Have you done th ebasics like check your packaging is secure enough to get throught the system without tearing and making the item untraceable, or ensuring your addresses are clear and accurate and that there is a prominent return address on package?
    what i am tryin to say is royal mail take preference over what items are to be mailed out first when they have a back log sitting in the warehouse if the item has to be signed for then that takes priority over 2nd class standard post even first class standard post i wasnt suggesting that u spend a fortune on postage but that little bit extra does help.
    best win in 2011:eek: 4 nights in Las Vegas :eek:
    2011 wins £8,752.00
  • mazza111
    mazza111 Posts: 6,327 Forumite
    No it doesn't, recorded items are in alongside normal packets.
    4 Stones and 0 pounds or 25.4kg lighter :j
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    as said,makes no difference
  • soolin
    soolin Posts: 75,151 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    mandycr wrote: »
    what i am tryin to say is royal mail take preference over what items are to be mailed out first when they have a back log sitting in the warehouse if the item has to be signed for then that takes priority over 2nd class standard post even first class standard post i wasnt suggesting that u spend a fortune on postage but that little bit extra does help.

    Nope recorded is not sorted seperately, it is standard mail.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    mandycr wrote: »
    what i am tryin to say is royal mail take preference over what items are to be mailed out first when they have a back log sitting in the warehouse if the item has to be signed for then that takes priority over 2nd class standard post even first class standard post i wasnt suggesting that u spend a fortune on postage but that little bit extra does help.

    No wonder you don't work for RM anymore:rolleyes:
  • mikey72
    mikey72 Posts: 14,680 Forumite
    custardy wrote: »
    it doesnt surprise me however
    couriers use tracked methods so its less of an issue as to whether something is lost.
    with RM most mail isnt tracked.how many times have you seen on the board of a seller saying the are sure a buyer is scamming them but will 'just claim from RM'

    Had to catch up with them sometime.
  • deanos
    deanos Posts: 11,241 Forumite
    Part of the Furniture 10,000 Posts Uniform Washer
    cyberbob wrote: »
    No wonder you don't work for RM anymore:rolleyes:


    Probably got sacked :rotfl:
  • How does it work with things which are sold 'at a loss'? could you just say that it wasn't for ebay and that it was heading to a friend and then get the max £39 back using the original receipt? I've not had anything lost for a while so I've not experienced this issue...yet.
    If you aim for the moon if you miss at least you will land among the stars!
  • mandycr
    mandycr Posts: 4,238 Forumite
    1,000 Posts Combo Breaker
    deanos wrote: »
    Probably got sacked :rotfl:
    dont understand why some ppl are really nasty no i didnt get sacked i stopped working there because i chose to have a family, and as i said i know wat goes on behind closed doors didnt any see the news papers last year when someone inside royal mail video cam all the yorkies full of hidden mail that was not gettin sent to where it should be, aint no one should be preaching unless they know for them selfs
    best win in 2011:eek: 4 nights in Las Vegas :eek:
    2011 wins £8,752.00
  • mazza111
    mazza111 Posts: 6,327 Forumite
    There are certain items of mail that we may have a couple of days to deliver. Things like certain magazines. Certain items of junk mail. Recorded items are sorted alongside normal packets. Packets are not held back. Recorded packets are sorted alongside packets. The only true tracked items are Royal Mail Tracked and Royal Mail Special Delivery. All recorded does is show you a signature at the end of the day.
    4 Stones and 0 pounds or 25.4kg lighter :j
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