We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Blue screen

Options
2

Comments

  • anewhope wrote: »
    Secondly, your computer may have created a crash dump at the time in which case in the folder C:\Windows\Minidump you should have some files ending with .dmp. If you can email them over to me I can analyse them to see if there was any information recorded as to which driver may have caused the corruption.

    Been having similar problems as the OP (i.e Blue error screen, computer shutting down & occasional clicking sound).

    A Windows Error Report came up with 2 iffy looking files to check:
    One file ending in .dmp which (with your help), i found in the Minidump file........but like the OP, i cannot open it. :confused:

    The other file ends in .xml (?????).

    Recently done a Seatools Hard drive check on my hard drive, which passed all the tests, so not quite sure what the problem is.

    Any advice greatly appreciated, including how to open those 2 files.
  • I'll take a look at these a bit later on in the afternoon if you email them as attachments to me. PM me for my email address.
  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Try using this to analyse your minidump files.
  • I've backed everything up onto an external hard drive & ran a few anti spyware/virus programs, defragged the computer etc. last week.
    Haven't had any problems (within the last 4 or 5 days or so) with the clicking or Blue error screen - until now. :rolleyes:

    Tried to burn some Music onto a CD and the dreaded Blue screen came up again.
    There was no clicking noise this time though. :confused:
  • I was sure I'd replied to this.

    I saw issues in the dump file relating to CD/DVD drive, which you've confirmed with your last post.

    Do you have any software that creates a Virtual drive?
    Do you have your Windows CD available?
  • anewhope wrote: »
    I was sure I'd replied to this.

    I saw issues in the dump file relating to CD/DVD drive, which you've confirmed with your last post.

    1)Do you have any software that creates a Virtual drive?
    2) Do you have your Windows CD available?

    1) Not that i know of (how do i find this out)?
    2) No Windows CD i'm afraid.
  • What software do you use to write CDs with, sometimes they add an entry in the control panel to use virtual drives?
  • The_FD
    The_FD Posts: 85 Forumite
    I have heard that the person from this site can also analyse your dumps
    Is that not what Gillian McKeith does :D
  • -TangleFoot-
    -TangleFoot- Posts: 4,673 Forumite
    Part of the Furniture Combo Breaker
    Might installing this help?
  • anewhope wrote: »
    What software do you use to write CDs with, sometimes they add an entry in the control panel to use virtual drives?

    I use itunes (Quicktime).

    A few weeks back i re-installed the latest Realplayer - so not sure if it could be something to do with that (?).

    Thinking about it now, after re-installing Realplayer....... around that time the clicking & Blue screen started to happen.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.