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MSE News: How to beat the banks' complaint rejection spike
Former_MSE_Guy
Posts: 1,650 Forumite
This thread is to discuss the following news story:
"Consumers have a high chance of victory if they take their financial complaint to the free Ombudsman service.
Banks and other firms reject the majority of gripes yet just 6% of those rejected take their grievance to the independent Financial Ombudsman, the complaints body said today ..."
"Consumers have a high chance of victory if they take their financial complaint to the free Ombudsman service.
Banks and other firms reject the majority of gripes yet just 6% of those rejected take their grievance to the independent Financial Ombudsman, the complaints body said today ..."
Read the full story:
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Comments
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Mods please move this to the correct forum Budgeting and Bank Accounts, It is nothing to do with reclaiming unfair bank charges.0
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Actually, the article itself does have a large focus on the unfair bank charges if you read it all the way through - perhaps that's why it has been placed in this section?Success' of 2012:-Debts:Student Loans: £28,7580
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OK out of about 23 paragraphs maybe 4-5 relate to that but over on that other board complaints get a lot of mention, that's all.0
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I do agree with you with regards to perhaps this article in spite of a few paragraphs written about reclaiming. However, bank charges reclaiming is defined as a complaint.OK out of about 23 paragraphs maybe 4-5 relate to that but over on that other board complaints get a lot of mention, that's all.0
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