Cheque cashed ... Item not sent.

Grumpy_Old_Duffer · 16 February 2006 at 1:38PM

My daughter paid for an item before Xmas and the cheque was cashed before Xmas, but she has not received the item.
She has contacted Ebay and she notes that the Seller is now "No longer registered with Ebay".

We are aware of the "eBay Standard Purchase Protection Programme", but is this an easy process to follow? Ebay charge the claimant £15 for this 'service', can this be reclaimed from the Seller? Is there a better/easier way to pursue the Seller? Last time I used the Small Claims Court it cost me about £45 BUT I did get this back from the company I was pursuing.

eBay must be hoping that all Sellers default on a transaction to earn £15 a time!!!

OllieLong · 16 February 2006 at 2:03PM

Unfortunately you are right about eBay charging £15. They will deduct this amount from whatever you get back, at least with PayPal it is free. Have you tried contacting the seller and see what they have to say? If they don't reply you could always try the Small Claims Court as you mentioned. It is £30 now and you can fill in a form online, I'm not sure of the site but others on here will know it. Good luck.

smartie1976 · 16 February 2006 at 2:37PM

You shouldn't be putting anyones personal details on here.

Nadia · 16 February 2006 at 2:43PM

How much did your daughter pay for the item? And did she contact the seller before he became NARU?

Nadia · 16 February 2006 at 2:48PM

And I think it would be better if you edited your post to remove the sellers name and address and just give his ebay id. Thanks

soolin · 16 February 2006 at 3:06PM

Hi, Martin’s asked me to post this in these circumstances: Sorry, the personal details/email address you posted on the forum have been removed (please see this rule).It is not advisable to post these on a public forum as this is one way spammers gather email addresses. If you have any questions about this policy please email abuse@moneysavingexpert.com.

Grumpy_Old_Duffer · 16 February 2006 at 4:18PM

Apologies ..... just so :mad:.

Grumpy_Old_Duffer · 20 March 2006 at 2:29PM

Rightly so, I had my fingers rapped for posting the 'offenders' personal details, but ............................................

UPDATE ........ My daughter contacted the 'offenders' local police station .... they are very interested because the 'offenders' son has a very 'large' file for stealing car radios/stereos, and because of the details my daughter gave to them, are interested in both the son & father now for Internet Fraud :j :j :j

.... ohhh!!! and she's reported Ebay to Watchdog for dismissing her claim, because they took the 'offenders' word that they had sent it, without the 'offender' providing any proof of posting!!!!!;)

Grumpy_Old_Duffer · 5 May 2006 at 1:03PM

UPDATE ......

Daughter visited by local Police for a statement about all this. Within 1/2 hour she had a phone call from the Sleaford Police thanking her for her statement (Obviously the Local Police faxed all documents through to them), and that they are now ready to proceed with the arrest of the Ebay Seller on grounds of Internet Fraud:j :j :j .

The Sleaford Police Officer promised her he'd take a photo on his mobile phone when the guy is arrested, as my daughter said she'd love to see his face when they knocked on his door!!!!;)

soolin · 5 May 2006 at 1:11PM

Are you going to get your money back though, or do you have to persue the seller for that independently?

Soo

smartie1976 · 5 May 2006 at 1:14PM

That's a pretty good result then

(apart from all the hassle and crap you've had to put up with in the first place)

Cheque cashed ... Item not sent.

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