We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Its my fault, if I go over my overdraft!

Ok here is one to all the people here that say its my fault and if I go into the red, and so the charge should be taken.

I had a loan with HSBC that I have just finished paying off. I made the final two payments in one go, as I wanted to get rid of the debt. I rang HSBC on 4 ocasions making sure that the DD was cancled, and that they would not try to take money from my account. The told me they would not.

Friday (when I checked my blaance), I had a nice 300 pounds ready for the weekend. As I get payed on the 12th this was just right to get me though.

However on sunday I had guests that had come a long way to see me. When I went to take money out, my card was declined.

I have just spent an hour of MY time in the bank, turns out 375 pounds was taken out of my account. For money I dont owe, to a loan that should have been closed.

Now tell me, if its OK for them to charge me 25 pounds if I make a mistake and go over my overdraft. Even though I have told them not to let me take money out if I dont have it. Why should I not charge them for borrowing money from me with out permission???

I am totaly mad at the way the lady said "the money will be back tomorrow" Yeah often I make a mistake and take out money less then 375 quid BTW, and I relise what I have done, and put money in the next day. But still get charged.

I did not have money to take my guests out on sunday, and had to borrow money to get to work this mornoning.. And all down to a mistake by HSBC. They have the dam neave to tell me I should keep an eye on my account if I dont want to get charged.

Comments

  • jennyo
    jennyo Posts: 422 Forumite
    You could send them a charge for your inconvenience, I don't know if you'd get anywhere but its worth a try. A few years ago Natwest paid mine and my husbands fines with the tax office for late submission of returns, it was £400.00, because they had made such a !!!! up of sending me (or not) statements I had ordered.
    Debt Free Dec 2009
    non-smoker 19th Nov 2010
    Trying to lose weight 40lb/42lb

  • jennyo
    jennyo Posts: 422 Forumite
    Thinking again, banks often make mistakes, one I can think of
    Not sending out statements as above, because they didn't know the address !!

    Misplacing £600 cash I put in the bank, they did find it again.

    Charging twice for historic statements

    Charging for a full years statements (at £2.50 per sheet), when I had only ordered 3 sheets.

    At the end of the loan taking the full payment when I only owed them £60.00

    Yes you are right plenty of mistakes.
    Debt Free Dec 2009
    non-smoker 19th Nov 2010
    Trying to lose weight 40lb/42lb

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352K Banking & Borrowing
  • 253.5K Reduce Debt & Boost Income
  • 454.2K Spending & Discounts
  • 245K Work, Benefits & Business
  • 600.6K Mortgages, Homes & Bills
  • 177.4K Life & Family
  • 258.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.