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Nintendo dogs (merged threads)

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  • luckydimples I've pm'd you again.

    Please let everyone know the situation so far so you can get some more advice.
  • Okay everyone

    The situation so far, I found the number for https://www.musiccabin.co.uk on the paypal website, I emailed them yesterday and recieved no reply, I have phoned them up tonight on the mobile number I have. We had a very heated discussion (I could feel my face getting really red and have never spoken to anyone like that before). They basically said that they import most of their items, then I replied that it does not state this on your website, after more arguing they said I must reurn it before christmas but their returns policy states 14 days. I have told them I want all of my money back.

    I am now worried about not recieving it when I return the item.

    Help any advice greatfully recieved
  • luckydimples forgot to mention that she paid by Paypal so does this give her some protection ?
  • Thanks Trinnylilac I did forget about that, I am soooo angry at the moment not thinking straight.
  • chipsdog
    chipsdog Posts: 450 Forumite
    have you managed to buy another pink one? I have a spare I bought from Argos for £99.99
  • Hi Chipsdog

    Yes I ordered one from Amazon and the have dispatched it so I should get it before christmas, I bought it along with the accessory pack including the nintendog game for £111.00, £30 pounds less than I paid for just the console. I haven't heard anything from music cabin, I think they sell on Ebay aswell because my husband phoned them to ask if they take orders over the phone and they asked if he had seen them on Ebay.

    Will keep you all informed though

    Rachel
  • Hi all

    A quick update, I have recieved my order today from Amazon so sorted there, I returned the item to music cabin using special delivery, so if the item gets 'lost' I can claim for it and I can also check to see if it has been recieved. I now have to wait to hear from them.

    Will keep you all informed whether I actually hear from them or get my money back. Any tips on getting it back greatfully recieved.

    Rachel
  • trinnylilac
    trinnylilac Posts: 1,005 Forumite
    Hi all

    A quick update, I have recieved my order today from Amazon so sorted there, I returned the item to music cabin using special delivery, so if the item gets 'lost' I can claim for it and I can also check to see if it has been recieved. I now have to wait to hear from them.

    Will keep you all informed whether I actually hear from them or get my money back. Any tips on getting it back greatfully recieved.

    Rachel

    Hopefully you should get your refund from music cabin shortly and remember you have rights with Paypal also.
  • Just to let you all know, after a lot of phone calls, 10 unanswered rings in a row today! I have at last had a refund from music cabin. They were not happy at all about refunding me and the best news I had a full refund including P&P.

    Well heres to a very merry christmas now and a big thanks to Trinnylilac who has really supported me through this.

    :xmassign: Rachel
  • Zeusie
    Zeusie Posts: 48 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    this will give you a laugh.

    http://search.ebay.co.uk/_W0QQsassZ2fast4umi5QQhtZ-1

    nine nintendogs and none of them sellling.

    that'll teach him.

    Quick way to make a loss while trying to screw others over.

    and by the looks of the picture he had a lot more.
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