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Bt Payment Processing Fee
MUTTI_2
Posts: 1 Newbie
in Phones & TV
PLEASE COULD SOMEONE TELL ME WHY I AM BEING CHARGED £4.50 FOR PROCESSING MY BT PHONEBILL PAYMENT ?? I RANG BT AND THEY SAY THAT THIS IS A CHARGE THAT IS BEING MADE TO CUSTOMERS WHO DON'T PAY BY DIRECT DEBIT AND THAT THERE IS NOTHING I CAN DO ABOUT IT.
THEY SAY ALL PROVIDERS CHARGE THIS BUT THIS IS NOT THE CASE.
PLEASE ADVISE.:mad:
THEY SAY ALL PROVIDERS CHARGE THIS BUT THIS IS NOT THE CASE.
PLEASE ADVISE.:mad:
0
Comments
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Welcome to the MSE forums MUTTI. Please don't shout.
BT charges £4.50 per quarter.
Virgin charges £5 per month.
Following the ethos of the site (money saving), Martin recommends paying by Direct Debit.Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
This payment charge has been challenged before and is perfectly legal, if you look through this board there are many posts referring to this.
As Heinz says set up a DD to avoid the charge, if you pay by any other method than direct debt you will be charged this processing fee, .
Please do not shout, turn your caps lock off.0 -
I have signed up to the direct debit but I pay using online banking and I do not get the payment processing charge.
I do make sure I have paid the bill before the direct debit kicks in so no bill to collect.0 -
They charge you the £4.50 simply for the pleasure of recieving a paper bill and paying it however you please, rather than by Direct Debit. Millions of people have this not just you.. If you're not happy switch to a provider who won't do this e.g Post Office.0
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The Post Office just charges less (£3/quarter) for non-DD payments:They charge you the £4.50 simply for the pleasure of recieving a paper bill and paying it however you please, rather than by Direct Debit. Millions of people have this not just you.. If you're not happy switch to a provider who won't do this e.g Post Office....... cheaper line rental than BT. Line rental £9.95 per month when paying by Direct Debit (£10.95 otherwise)Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.0 -
Only until september when PO prices will be same regardless of payment method. £19.95per month Phone & Broadband0
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