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Netgear DG834G and BT Broadband

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Trying to connect for the first time but and have got as far as the username and password but I don't recall having a username with BT.

Any help much appreciated.

thanks

Comments

  • Tharweb
    Tharweb Posts: 1,195 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Do you mean for the router after accessing 192.168.0.1?

    The router username is always [font=Arial, Helvetica, sans-serif]admin[/font]
    The default password is [font=Arial, Helvetica, sans-serif]password[/font]
    This site has saved me a fortune :money: ...it's also cost me a fortune! :doh:
    © Tharweb 2006 :D
  • Gambler
    Gambler Posts: 3,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    done that bit thanks tharweb, its asking for the ISP login?

    Tried to leave blank but it says must have a username.
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    If you mean on the actual Basic Settings, you need to put the username & password that you had to set up the broadband connection. Have you got an email with this info for example?
    Torgwen.......... :) ...........
  • Gambler
    Gambler Posts: 3,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    have checked for an email and nothing unfortunately.
  • Tharweb
    Tharweb Posts: 1,195 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    As Fran says but if you have any further questions, I found my ISP's Quick Start Instructions helpful - scroll down the bottom of the page http://support.metronet.co.uk/adsl/equipment/netgear/dg834.html obviously omitting the Metronet references :)

    Just refreshed and read you last post...unfortunately my link won't help you with that :(
    This site has saved me a fortune :money: ...it's also cost me a fortune! :doh:
    © Tharweb 2006 :D
  • Fran
    Fran Posts: 11,280 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    You'll have to contact customer services then if you can't find any record of your password & username from when you set up with the ISP. :( Good luck.
    Torgwen.......... :) ...........
  • Tharweb
    Tharweb Posts: 1,195 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I gather you have had BT Broadband for a while but have just got this router? How do you connect currently, USB modem? If you go into the Properties for the modem connection you should find the Username but the Password may be asteriskkkkkks(???). An email to BT may be required.
    This site has saved me a fortune :money: ...it's also cost me a fortune! :doh:
    © Tharweb 2006 :D
  • We've been with BT Broadband for over a year now, and our router's login is in the following format:

    User - <firstname>.<lastname>@btbroadband.com
    Pass - <nothing>

    Does that help?
  • Gambler
    Gambler Posts: 3,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Thanks to all for trying to help. I read tanglefoots post on a wireless connection after doing a quick google I used my email address and password and hey presto.



    Thanks again
  • jakemuk
    jakemuk Posts: 973 Forumite
    use

    btisacrapisp@btbroadband.com

    password getarealisp

    :D
    Wannabe DFW NERD: Not fully fledged member yet !
    HSBC Bank Charges Reclaim In Progress Total: £1462.56
    HSBC CC Reclaim Total: £180.00 PAID IN FULL :D
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