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Who's the theif?
Oggiewill
Posts: 10 Forumite
Its 18 months now and still no further forward my current account keeps getting debited £35 by AOL I do not have an AOL account AOL say its not them my statement says it is the bosc say they cant do anything about it but do continue to charge me £50 for going over my overdrfaft I have been to the police they say they cant do anything about it my only way to stop it is to close my account but the bank says i cant as long as there are debits and i nead to clear the overdraft sombody is at it but who?
Can anyone help or know the answer or what i can doo to stop this?
Can anyone help or know the answer or what i can doo to stop this?
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Comments
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Erm, cancel the direct debit?0
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Is it a Direct debit? If then you should be able to cancel it yourself if you have online banking - it'll be on there. But it sounds like its being done as a a card transaction if the bank are saying they cant do anything. Also is there a ref number next to the AOL payment on your statement ?- if there is then this is the info AOL can use to trace it, thats going by what i used to be able to do when i worked for a well known home ins company.Mummy of 3 lovely munchkins :smileyhea0
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No its just a continual debit from my accountSteveScooby wrote: »Erm, cancel the direct debit?0 -
Aol asked for my statements for me to proove i wasn't lying They lost them then denied having now i am waiting on replacements from the bank which will probibly cost me again0
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go to your online bank, and print off the statement your self.make the most of it, we are only here for the weekend.
and we will never, ever return.0 -
All the easy stuff has been done over and over the issue is Aol keep taking it and BOSC keep giving it !anniehanlon wrote: »go to your online bank, and print off the statement your self.
The question is how do i stop them????0 -
Just a thought with no promises.
Have you tried “losing” your debit card? Report it lost and have it cancelled and get a new one.
If whoever is taking your money is using your card details they will no longer have the correct 3 digit security code
I have an HSBC bank account, and my debit card has had the same 3 digit security cards since I opened the account in Feb 1998.0 -
yes but if you report a card stolen/lost, they will give you a new card with a new security code. And the expiry date will be different too which will help.
Just say you can't find it and are really worried you might have left it at the supermarket/pub/wherever so ask them to cancel it and reissue it.
After that get straight onto AOL. If it's them that are debiting your card then they should stop blaming someone else. If it's someone doing it on behalf of them then they should be able to tell you exactly who.
Complain to the ombudsmen if you run out of other ideas.Indecision is the key to flexibility
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I cannot see how the banks can say it's not their problem? Surely if you report it as fraudolent transaction they have to act on it??0
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