Blue screen of death!

Ianna · 7 July 2013 at 8:39PM

Dear all

My computer was dead slow so I deleted programs and stopped some start up applications from running. I'm certain I didn't delete anything important because I googled everything before I deleted it. Here's what I did

1) control task manager, stop applications (I thought this wouldn't matter because I thought I stopped anything important it would just work on reboot)
2) msconfig, stop various things from opening on start up. Didn't Google anything here.

I've tried fixing it by:

1) crying hysterically
2) leaving it unplugged for a few minutes then switching it back on
3) doing the f8 thing where you go to last known safe thing.

It starts like normal but after about 5 mins goes back to blue screen of death. Any ideas?

Ianna · 7 July 2013 at 8:40PM

Oh, and the error is system_service_exception

waddler_8 · 7 July 2013 at 8:50PM

System Restore.

Deru · 7 July 2013 at 8:56PM

Ianna,
Can you do the F8 thing again and try getting into Safe Mode? If so, then do system restore.

Ianna · 7 July 2013 at 9:00PM

How do I do that? It's now constantly going to the blue screen and I can't get to the start button or anything.

Ianna · 7 July 2013 at 9:04PM

Hi Deru

Posted my last reply before I saw yours, the f8 thing is working and I'm restoring to before the crash. Keep your fingers crossed for me!

Ianna · 7 July 2013 at 9:20PM

System restore worked, I had no idea I could just do that!! Thanks so much I was going to take it to pcworld tomorrow! X

closed · 7 July 2013 at 9:57PM

backup, next time it might not

http://www.macrium.com/reflectfree.aspx

post a hijackthis log

have you still got zonealarm and avg installed?

and create a windows disc if you don't have one, it's cheaper than pc world

Blue screen of death!

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