We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Talktalk Essentials
Comments
-
well i just checked on sams and as i am reading it it says non LLU and no change til 2010 (assuming i am reading it right)
will pm u my exhange if thats ok cos its a small villageWhen you know better you do better0 -
aaah just read on the talktalk forums about the changes and yes it will cost another £6.49 a month., somethng about the tariff not being compatible with broadband, sounds like a load of waffle to me which is to cost me an extra £77 a year
ok off to read about other tariffs now and tell talktalk where to go when i find a better one!!
thanks macman for your offer of help
When you know better you do better0 -
well i just checked on sams and as i am reading it it says non LLU and no change til 2010 (assuming i am reading it right)
will pm u my exhange if thats ok cos its a small village
Fine by me but if you have already looked on samknows that's sorted. I have no idea why they are promoting this service to you if you are not LLU-unless they're switching it in early 2010 and they're trying to get in early. If TT have an enablement date sscheduled that might be why.No free lunch, and no free laptop
0 -
Hi Shykins,
If you could regsiter and post at www.talktalkmembers.com/forums we can take a look at alternatives etc for you.
Cheers
EmmaL x“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
I had this letter too - not sure if it's just badly written, but they imply that they will be changing my line rental (from BT) without first asking permission, in addition to changing my package to one that would cost me more money! Phoned to clarify the situation, as I have been a BB/calls customer for about 4 years now and am out of contract, but the "helpful" customer service said I would be in a new contract and had no choice but to go along with it.
Have now changed to different calls and BB companies, getting better deals in the process and much faster BB connection. Am tempted to report them to OfCom for the letter too, though not sure whether that would be worth any more of my time. Won't be sad to see the back of TalkTalk to be honest, as they've done little to earn my custom over the past few years.
Anyhow, rant over...0 -
woolly who did u change to?? am still waiting to hear from talktalk re other tarriffs but not heard as yet, i suspect cos they have nothing to offer
i am considering changing the whole lot back to BT who are due to ring me this afternoon but am curious as to who u changed to and the deal u got
oh and talktalk rep i did register there last week
thanksWhen you know better you do better0 -
O2 (BB) and post office (all the rest). I've been wanting to move services away for a while, as have been massively unimpressed with TalkTalk's approach to all aspects fo their business, though this was the straw that broke the camel's back. The irony is that when I phoned customer services, they were fully aware of these letters and the fact that they're losing customers as a result!0
-
thanks will take a look at PO
shortly after i posted to u i rang them up and customer services told me i could stay as i am.... i followed that up with a post on the talktalk forums asking for confirmaton of this and sure enough i was told NO, one hand does not seem to knw what the other is doing... i was told to ring retentions again
apparently if i take broadband elsewhere i CAN just pay for calls but not if i keep broadband how stupid is that? lose a customer instead of leaving be....til now i have been happy with talktalk but this is jus ridiculous
xWhen you know better you do better0 -
I signed-up to TT 3 or 4 years ago, only for the phone service, and guess what?, yess, they took-over my line from BT without asking for my permission. Will be contacting BT about being 'slammed'. I must say though, the service has been good, and I've saved about £70 a q over BT's prices (my spouse & son think the phone is some kind of toy).Never Knowingly Understood.
Member #1 of £1,000 challenge - £13.74/ £1000 (that's 1.374%)
3-6 month EF £0/£3600 (that's 0 days worth)0 -
Hi Patman99,
Sorry to hear you believe your line rental service has been taken without your permission.
Did you receive any comunication from TalkTalk or BT about your line rental service moving to TalkTalk? Was this ever discussed with TalkTalk sales or customer services?
Cheers
EmmaL x“Official Company Representative
I am the official company representative of Talk Talk. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards