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New Feedback Complaints has been Changed - for bad bad Sellers

Cute_'n'_Quirky
Cute_'n'_Quirky Posts: 2,082 Forumite
in Ebay, auctions, car boot sales, post & parcels
The new feedback complaints system has been changed

If you go to -

Help
Feedback
You want a negative comment reviewed for removal

then you get to the reports section -

Choose Feedback removal reason
Contains links or scripts
Contains profane, vulgar, or adult material
Contains personally identifiable information
Makes reference to an investigation
I left negative feedback for the wrong member
Was left by user with false contact information
I have a court order to remove the comment
I used a dispute resolution service
Negative statements conflict with positive rating
Other
«1

Comments

  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    I reported three Sellers on this very point

    Got an email and Ebay are removing the comments! Hooray!
  • TKPeters
    TKPeters Posts: 1,877 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Uniform Washer
    So what was the reason to complain about you?
    NPB? Non-Pos for rectifiable situation?
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    There wasn't one!

    That's the point.

    All were paid for, no problem.


    Just one example - bought a top, paid for it. Seller refunded with no explanation.
    I left negative feedback and was left personal comments - nasty,evil, etc

    Same with the other two, although different circumstances.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Send the seller this link - they may need it.

    http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=190228120167
    <--- Nothing to see here - move along --->
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    The first one didn't make enough money on the item.

    She has relisted the item and named me (ebay username) as a non-paying Buyer when I paid and she refunded me without any explanation

    The second one posted the item out 15 days after I had paid for it

    The third one I paid and was refunded - twice - the Seller was demanding the goods back - didn't make enough money on the items.
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    All the comments have been removed.

    Ebay said yesterday that the new section was brought in to stop bad Sellers from leaving bad feedback when it was entirely their own fault that they received a negative feedback and that they were not allowed to retaliate in this way
  • Brooker_Dave
    Brooker_Dave Posts: 5,196 Forumite
    Cute_n_Quirky wrote: »
    All the comments have been removed.

    Ebay said yesterday that the new section was brought in to stop bad Sellers from leaving bad feedback when it was entirely their own fault that they received a negative feedback and that they were not allowed to retaliate in this way

    What happens when all the sellers get sick of this sort of thing and throw the towel in?
    "Love you Dave Brooker! x"

    "i sent a letter headded sales of god act 1979"
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    The genuine honest Sellers will have no problem, though, will they?

    It is the bad Sellers that will have the problem - and that is their own stupid fault. I have no sympathy with them at all.
  • StaffsSW
    StaffsSW Posts: 5,788 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Cute_n_Quirky wrote: »
    The genuine honest Sellers will have no problem, though, will they?

    It's the genuine honest SMALL sellers who are feeling it the most though - they can not absorb non-positive feedback in the same way a volume seller can.

    Listings levels on eBay are dropping like a stone at the moment, and many categories have less than half the listings they had even as recently as February.
    <--- Nothing to see here - move along --->
  • Cute_'n'_Quirky
    Cute_'n'_Quirky Posts: 2,082 Forumite
    If a Seller is getting negative feedback then they have a problem that they need to sort out themselves.

This discussion has been closed.
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