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  • FIRST POST
    • judd
    • By judd 14th Jan 20, 11:57 PM
    • 12Posts
    • 0Thanks
    judd
    Van repair car hire issue
    • #1
    • 14th Jan 20, 11:57 PM
    Van repair car hire issue 14th Jan 20 at 11:57 PM
    Hi there!

    Iím posting for a friend.

    A good pal bought a brand new transit custom. 1200 on the clock the injectors went, Ford took the van back fixed it but in the meantime he was told he needed to go to Enterprise car hire to pick up a courtesy car... (corsa... not a like for like as promised). He was also told he needed to pay a £50 deposit returnable once the Corsa was returned. He had the car for 10 days.

    The transit broke down the November, he still hasnít had the deposit returned. Enterprise are saying itís because Ford (Evans Halshaw) have yet you pay them for the use of the car and are refusing to refund my pal the £50 deposit.

    Iíve said they canít do that cos the deposit was a contract between himself and Enterprise, he returned the car with no faults and any payment due to them from EH has nothing to do with him and if there is a problem with the payment from EH they should take it up with them and not withhold any money from him.

    Advice hugely appreciated. Be good to throw some Ďactsí about to make us sound like we know what we are talking about and speedily return this £50!

    I wonder if anyone else has had this deposit withholding issue with Enterprise?

    Thanks in advance!
Page 1
    • AdrianC
    • By AdrianC 15th Jan 20, 8:00 AM
    • 27,546 Posts
    • 27,721 Thanks
    AdrianC
    • #2
    • 15th Jan 20, 8:00 AM
    • #2
    • 15th Jan 20, 8:00 AM
    Bet he received paperwork from the hire firm with the car.

    What does that say?
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