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  • FIRST POST
    • J B
    • By J B 29th Nov 19, 5:45 PM
    • 3,674Posts
    • 1,427Thanks
    J B
    C5 catch up on old Samsung TV
    • #1
    • 29th Nov 19, 5:45 PM
    C5 catch up on old Samsung TV 29th Nov 19 at 5:45 PM
    We have a perfectly functional Samsung Smart TV

    UE40H5500
    but it has the 'old' C5 catch up (Demand5) and not the new My5


    I've tried to update the software, but it says no update available.
    Is there a way round it?


    I *think* we have a Now TV box knocking round somewhere, would My5 be on that?


Page 1
    • Neil Jones
    • By Neil Jones 29th Nov 19, 6:37 PM
    • 3,319 Posts
    • 2,431 Thanks
    Neil Jones
    • #2
    • 29th Nov 19, 6:37 PM
    • #2
    • 29th Nov 19, 6:37 PM
    Here is a list of the supported Samsung models for My5:
    https://help.channel5.com/hc/en-gb/articles/213431085-My5-on-Samsung-TVs-and-Blu-ray-players

    Your TV does not appear on this list so it is not supported.

    If you have Sky TV there is a selection of Channel 5 content in the Catch-Up TV section, otherwise it should be on your Now TV box, if not you can add it from the App Store.
    • Neil49
    • By Neil49 29th Nov 19, 7:18 PM
    • 1,622 Posts
    • 830 Thanks
    Neil49
    • #3
    • 29th Nov 19, 7:18 PM
    • #3
    • 29th Nov 19, 7:18 PM
    I watch Channel 5 catchup / Demand 5 via the Now TV box and it works well.
    • J B
    • By J B 30th Nov 19, 9:20 AM
    • 3,674 Posts
    • 1,427 Thanks
    J B
    • #4
    • 30th Nov 19, 9:20 AM
    • #4
    • 30th Nov 19, 9:20 AM
    If you have Sky TV there is a selection of Channel 5 content in the Catch-Up TV section, otherwise it should be on your Now TV box, if not you can add it from the App Store.
    Originally posted by Neil Jones

    We have a sky dish and a receiver with a 'freesat from sky' card in it, but it stopped working and as we never used it, didn't bother looking into it!


    Will maybe investigate the Now box ...
    • goral
    • By goral 14th Jan 20, 10:00 PM
    • 68 Posts
    • 37 Thanks
    goral
    • #5
    • 14th Jan 20, 10:00 PM
    • #5
    • 14th Jan 20, 10:00 PM
    Yes, unfortunate, according to Chanel 5 website My5 is not available on Samsung TV 2014-17.

    I don't know but if you looking for new satellite box, try first looks for this website: www.world-of-satellite.co.uk/
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