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iii fees

Have just discovered I am running fees with iii after they bought TD- they say they told me but i can't find anything!
I have 1 lot of shares which are being kept for a long term investment - so I've never paid for a monthly/quarterly service before.
Is there any comeback to iii as I haven't signed anything for their fees? I don't intend to sell in the next coming ears - can I move the shares to a fee free provider?

Comments

  • bowlhead99
    bowlhead99 Posts: 12,295 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Post of the Month
    tracyk23 wrote: »
    Have just discovered I am running fees with iii after they bought TD- they say they told me but i can't find anything!
    I have 1 lot of shares which are being kept for a long term investment - so I've never paid for a monthly/quarterly service before.
    Is there any comeback to iii as I haven't signed anything for their fees? I don't intend to sell in the next coming ears - can I move the shares to a fee free provider?

    Yes, you can move the shares to another provider - there are some which don't have ongoing fees for holding (some of those, like IWeb, will charge to open an account, while some of them, like x-o.co.uk, don't).

    I think it is likely that they told you in June 2017 about the takeover and that they intended to move everyone to a common platform, and gave you an update on it in early October 2017, and later in October 2017 hey notified you of the new terms of service that were in effect and the pricing that would be coming into effect from 11 December 2017 so you could exit before then if you didn't like the fees, and how you could transfer out for free if you didn't like the service. And then your annual account statement for tax year 2017/18 would have shown the fees paid, and your subsequent quarterly statements would have also shown you the fees paid.

    As that's what happened to me. It's unlikely that they forgot that you were a customer. Perhaps you just ignored the emails or let them go into your spam filter.
  • tracyk23
    tracyk23 Posts: 22 Forumite
    Sixth Anniversary 10 Posts
    They had my old, old defunct email address :(
    Thanks - I'll look at the ones you mentioned.
  • Voyager2002
    Voyager2002 Posts: 16,349 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    bowlhead99 wrote: »

    I think it is likely that they told you in June 2017 about the takeover and that they intended to move everyone to a common platform, and gave you an update on it in early October 2017, and later in October 2017 hey notified you of the new terms of service that were in effect and the pricing that would be coming into effect from 11 December 2017 so you could exit before then if you didn't like the fees, and how you could transfer out for free if you didn't like the service. And then your annual account statement for tax year 2017/18 would have shown the fees paid, and your subsequent quarterly statements would have also shown you the fees paid.


    Agreed: that is also what happened to me. However, you don't mention that they have just changed/increased their fees, and so the OP might still be allowed to reject the latest change and so transfer elsewhere without being charged for doing so.
  • koru
    koru Posts: 1,541 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    II don't charge any exit fees, so unless TDD customers are treated differently there shouldn't be any need for a specific claim to waive exit fees.
    koru
  • capital0ne
    capital0ne Posts: 872 Forumite
    500 Posts Second Anniversary
    bowlhead99 wrote: »
    (some of those, like IWeb, will charge to open an account, while some of them, like x-o.co.uk, don't).
    iWeb - one off fee of £25 to open an account You can open an ISA account for £25.

    If you want to open a trading account that's covered by the one off fee

    x-o - free to open but no automatic dividend re-investment option
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