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Cancelling a Wedding Service help!

daymouse
daymouse Posts: 64 Forumite
Part of the Furniture 10 Posts Combo Breaker
in Consumer rights
We get married in 2 weeks and my partner wants to cancel her makeup & hair.

She didn't like the makeup when she had a trail
The makup artist wanted to do another trial for free and she still didnt like it
The makup and hair stylist work together
My partner just as a nagging doubt that they haven't actually done a wedding before and are blagging it!

She therefore wants to cancel them both do the makeup herself and hopefully find another hair stylist

Now heres the important thing is no contract has been signed and no deposit has been paid!

I want to make sure there could be no kind of comeback in the terms of them charging us or being taken to court.

Comments

  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It depends on what proof they actually have that you made a contract.


    You do have a contract, it doesn't need to be written down it just needs to be verbal, but the chances of them taking you to court are slim unless there is a paper trail, email or texts for instance.


    What puzzles me though is why you let it get this far after a bad trial? You should have just said no then.
  • pattycake
    pattycake Posts: 1,598 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    She’s had her hair and make up done twice for free? If she doesn’t want to proceed on the actual day, she should offer to pay for the services which have been provided so far. Or has she paid for the two trials?

    Has she explained what she wants and where the results so far are unsatisfactory?

    With only two weeks to go, she will be lucky to get a good hair stylist with available appointments.
  • Robin9
    Robin9 Posts: 13,062 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Married now for over 30 years and my wedding day was the only occasion when my wife had her hair done and wore make-up - I hardly recognized her ! (until the smile came)

    Looks like you're heading to have a high maintenance wife - how is she on handbags and shoes.
    Never pay on an estimated bill. Always read and understand your bill
  • kazwookie
    kazwookie Posts: 14,350 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ask them for photos of the weddings they have done, or contract details of brides so she can ring them.
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  • pattycake
    pattycake Posts: 1,598 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    kazwookie wrote: »
    Ask them for photos of the weddings they have done, or contract details of brides so she can ring them.

    Perhaps that should have been done at the outset! Bit late now.
  • dj1471
    dj1471 Posts: 1,969 Forumite
    Part of the Furniture 1,000 Posts Home Insurance Hacker!
    She's had a trial, she wasn't happy so I'd say she's good to cancel and there shouldn't be any comeback. That's why they do the trial before the day. Arguably they're in breach of contract if they can't provide the service as agreed and to an acceptable standard.
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Robin9 wrote: »
    Married now for over 30 years and my wedding day was the only occasion when my wife had her hair done and wore make-up - I hardly recognized her ! (until the smile came)

    Looks like you're heading to have a high maintenance wife - how is she on handbags and shoes.

    Having your hair done makes you high maintenance?
    Your poor wife..
  • donnac2558
    donnac2558 Posts: 3,651 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    hollydays wrote: »
    Having your hair done makes you high maintenance?
    Your poor wife..


    I was thinking the same.



    So what about the millions of women who wear makeup every day and get their hair done once a week? How dare they want to feel good about themselves.
  • Robin9
    Robin9 Posts: 13,062 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    She does her own
    Never pay on an estimated bill. Always read and understand your bill
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