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Parcel2Go How long claim investigation
dantendo
Posts: 36 Forumite
Parcel2Go lost my item recently and I uploaded all the details they required for a claim.
I uploaded the details last Wednesday but since then have heard nothing. Does it usually take this long or have they basically rejected the claim?
I uploaded the details last Wednesday but since then have heard nothing. Does it usually take this long or have they basically rejected the claim?
0
Comments
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Parce2go are a broker - which company carried the parcel? It could take a while as P2G will need to talk to the carrier but it would be reasonable after nearly a week to contact them to ask about progress with your claim.0
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Hermes carried the parcel and have informed Parcel2go the item is missing.0
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