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  • FIRST POST
    • GreenmanBRS
    • By GreenmanBRS 17th Dec 18, 1:40 PM
    • 10Posts
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    GreenmanBRS
    Britannia Parking/BW Legal letter - First letter
    • #1
    • 17th Dec 18, 1:40 PM
    Britannia Parking/BW Legal letter - First letter 17th Dec 18 at 1:40 PM
    Afternoon all,

    I just want clarification on an issue I am having. I have received a letter from Britannia Parking (Weirdly, with a BW Legal letter inclosed) saying that my account has been transferred over to them and to not contact Britannia Parking from now on. Firstly, this is the FIRST letter I have had about a parking ticket from Britannia - This goes back to March 2017! Secondly, there is no real 'proof' in this letter, it just says I parked there in March and that is it - Is this normal? Also, what steps could I take from now on regarding this?

    Thanks,
Page 1
    • Redx
    • By Redx 17th Dec 18, 3:05 PM
    • 21,895 Posts
    • 27,499 Thanks
    Redx
    • #2
    • 17th Dec 18, 3:05 PM
    • #2
    • 17th Dec 18, 3:05 PM
    send BRIT a SAR to their DPO by email and get all the paperwork, including the original NTK, so you can see what happened and what they sent and where they sent it etc


    I do not believe it says what you have said


    it may say that the VEHICLE was parked there in March and as the RK that you are or were responsible. they do not monitor people, they monitor vehicles - think about it


    if the B W LEGAL letter is a debt collector letter , IGNORE it
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • GreenmanBRS
    • By GreenmanBRS 17th Dec 18, 3:26 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    • #3
    • 17th Dec 18, 3:26 PM
    • #3
    • 17th Dec 18, 3:26 PM
    Sorry, you're absolutely right. It did mention the vehicle rather than me

    The BW Legal letter is basically saying that the PCN has been passed to them - Balance is 100 + 60 for their 'legal costs' Also mentions about it maybe going to county court proceedings.

    Even though Britannia in their letter to me says to contact BW rather than them, I will still send the SAR to Britannia? Do I send anything to BW either or ignore it at this stage?
    Last edited by GreenmanBRS; 17-12-2018 at 6:20 PM.
    • nosferatu1001
    • By nosferatu1001 17th Dec 18, 3:35 PM
    • 5,007 Posts
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    nosferatu1001
    • #4
    • 17th Dec 18, 3:35 PM
    • #4
    • 17th Dec 18, 3:35 PM
    Yes, of course you send the SAR to the DATA CONTROLLER. THey are the people controlluing your data. You can send a SAR to anyone, regardless of who else theyve told you to contact....

    YOu send a holding letter to BW statingto restrict processing as there si a SAR in place, and there is no pressing urgent need for them to rush into lituigation.
    • Redx
    • By Redx 17th Dec 18, 3:40 PM
    • 21,895 Posts
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    Redx
    • #5
    • 17th Dec 18, 3:40 PM
    • #5
    • 17th Dec 18, 3:40 PM
    you should not be telling anyone who was driving, especially not on a public forum like this one

    millions of people in this country can drive that vehicle, legally and illegally, including me (legally) , MOT testers, chauffeurs , mechanics, any adult with comprehensive insurance etc

    these companies trawl sites like this looking for victims who blab in public, so edit your posts above accordingly

    I already told you who to send the SAR to, so read my previous answer

    if the B W LEGAL letter gave you 6 DAYS to reply, IGNORE it or do as Nosferatu says above

    if it gave 30 days and included financial forms, then rebut it
    Last edited by Redx; 17-12-2018 at 3:43 PM.
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • GreenmanBRS
    • By GreenmanBRS 13th Jan 19, 2:19 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    • #6
    • 13th Jan 19, 2:19 PM
    • #6
    • 13th Jan 19, 2:19 PM
    Just thought I would give an update to this - I sent the SAR to Britannia which I have received a response asking that they need more info as they can't find me on record.

    As mentioned, I informed BW about the SAR in progress. Weirdly, they also sent me all data on me as well - What was bizarre was that it didn't contain much of anything - It's given me a copy of all the letters they sent me, yet, all apart from one is ones I have never seen before/received. I am guessing this is normal mind.

    Cheers all for the help. It is appreciated.
    • beamerguy
    • By beamerguy 13th Jan 19, 2:25 PM
    • 10,936 Posts
    • 14,495 Thanks
    beamerguy
    • #7
    • 13th Jan 19, 2:25 PM
    • #7
    • 13th Jan 19, 2:25 PM
    Just thought I would give an update to this - I sent the SAR to Britannia which I have received a response asking that they need more info as they can't find me on record.

    As mentioned, I informed BW about the SAR in progress. Weirdly, they also sent me all data on me as well - What was bizarre was that it didn't contain much of anything - It's given me a copy of all the letters they sent me, yet, all apart from one is ones I have never seen before/received. I am guessing this is normal mind.

    Cheers all for the help. It is appreciated.
    Originally posted by GreenmanBRS
    The SAR business with BWLegal and Britannia is now becoming highly suspicious

    Ask Britannia what information they need
    RBS - MNBA - CAPITAL ONE - LLOYDS

    DISGUSTING BEHAVIOUR
    • The Deep
    • By The Deep 13th Jan 19, 2:29 PM
    • 12,438 Posts
    • 12,578 Thanks
    The Deep
    • #8
    • 13th Jan 19, 2:29 PM
    • #8
    • 13th Jan 19, 2:29 PM
    Complain to your MP as it is the the will of Parliament that these scammers be put out of business.

    Hopefully that will take place in the near future. The Bill has passed through the HOC without hitch, and goes to the Lords soon. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers.

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

    Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

    Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

    All three readings are available to watch on the internet, (some 6-7 hours), and published in Hansard. MPs have an extremely low opinion of the industry. Many are complaining that they are becoming overwhelmed by complaints from members of the public. Add to their burden, complain in the most robust terms about the scammers.
    You never know how far you can go until you go too far.
    • GreenmanBRS
    • By GreenmanBRS 11th Feb 19, 5:53 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    • #9
    • 11th Feb 19, 5:53 PM
    • #9
    • 11th Feb 19, 5:53 PM
    Evening all.

    So, I have another update regarding this - I have heard back from Britannia again - The address they have on record doesn't match my address - In fact, when they asked me to supply my address, the documents they have since sent to me are for a different address. What can I do regarding this now?

    Cheers,
    • Redx
    • By Redx 11th Feb 19, 5:57 PM
    • 21,895 Posts
    • 27,499 Thanks
    Redx
    I would email them back and complain that they have not fulfilled your previous request for data on YOU and YOUR vehicle, plus they have given you somebody elses data by mistake which is a clear breach of the GDPR

    ie:- assume they have breached the GDPR twice and put it back to them, making them dig themselves out of their own hole, they may just drop it due to the complications they have made for themselves

    threaten them with the ICO again if they do not comply
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • GreenmanBRS
    • By GreenmanBRS 13th Feb 19, 5:50 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    Thanks, I will do that.

    Today though, from BW, I have received a 'Claim Form' county court letter regarding this - I did ask them to put this on hold while this was going on but apparently that has now happened? - Now I have this claim form. Is there any way I can hold them off for now?
    • KeithP
    • By KeithP 13th Feb 19, 5:53 PM
    • 13,697 Posts
    • 14,973 Thanks
    KeithP
    What is the Issue Date on your Claim Form?

    Did it come from the County Court Business Centre in Northampton, or from somewhere else?
    .
    • Coupon-mad
    • By Coupon-mad 13th Feb 19, 7:10 PM
    • 68,680 Posts
    • 80,935 Thanks
    Coupon-mad
    You buy a bit more time by doing the AOS as shown in the NEWBIES thread.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT UNLESS IN SCOTLAND OR NI
    TWO Clicks needed Look up, top of the page:
    Main site>>Forums>Household & Travel>Motoring>Parking Tickets Fines & Parking - read the NEWBIES THREAD
    • GreenmanBRS
    • By GreenmanBRS 13th Feb 19, 8:09 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    What is the Issue Date on your Claim Form?

    Did it come from the County Court Business Centre in Northampton, or from somewhere else?
    Originally posted by KeithP
    The date is the 11th Feb and yeah, it is that one in Northampton on the paper
    • KeithP
    • By KeithP 13th Feb 19, 8:12 PM
    • 13,697 Posts
    • 14,973 Thanks
    KeithP
    The date is the 11th Feb and yeah, it is that one in Northampton on the paper
    Originally posted by GreenmanBRS
    With a Claim Issue Date of 11th February, you have until Monday 4th March to do the Acknowledgement of Service, but there is nothing to be gained by delaying it. To do the AoS, follow the guidance offered in a Dropbox link from post #2 of the NEWBIES FAQ sticky thread. About ten minutes work - no thinking required.

    Having done the AoS, you have until 4pm on Monday 18th March 2019 to file your Defence.

    That's over a month away. Loads of time to produce a perfect Defence, but don't leave it to the very last minute.


    When you are happy with the content, your Defence should be filed via email as suggested here:
    1. Print your Defence.
    2. Sign it and date it.
    3. Scan the signed document back in and save it as a pdf.
    4. Send that pdf as an email attachment to CCBCAQ@Justice.gov.uk
    5. Just put the claim number and the word Defence in the email title, and in the body of the email something like 'Please find my Defence attached'.
    6. Log into MCOL after a few days to see if the Claim is marked "defended". If not chase the CCBC until it is.
    7. Do not be surprised to receive a copy of the Claimant's Directions Questionnaire, they are just trying to put you under pressure.
    8. Wait for your DQ from the CCBC, or download one from the internet, and then re-read post #2 of the NEWBIES FAQ sticky thread to find out exactly what to do with it.
    .
    • GreenmanBRS
    • By GreenmanBRS 13th Feb 19, 8:45 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    Thank you. I will do that ASAP.

    I have also replied to Brit regarding the SAR they have given me. They also had no idea who I was as I only supplied a name and address (which they sent wrong regardless). I would have thought for GDPR that you would have to supply some ID who you are - Otherwise anyone can just send a name and address to these companies and get all this information on them?
    • KeithP
    • By KeithP 13th Feb 19, 8:53 PM
    • 13,697 Posts
    • 14,973 Thanks
    KeithP
    I have also replied to Brit regarding the SAR they have given me. They also had no idea who I was as I only supplied a name and address (which they sent wrong regardless). I would have thought for GDPR that you would have to supply some ID who you are - Otherwise anyone can just send a name and address to these companies and get all this information on them?
    Originally posted by GreenmanBRS
    They already know your name and address, having got it from the DVLA.
    When sending the SAR, you just confirmed it.
    .
    • GreenmanBRS
    • By GreenmanBRS 13th Feb 19, 8:55 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    They already know your name and address, having got it from the DVLA.
    When sending the SAR, you just confirmed it.
    Originally posted by KeithP
    Well, that is the thing. The address didn't confirm it as it was a different address - I would have thought that I would have scanned a copy of say a passport over to them. Flaw in the system I suppose
    • KeithP
    • By KeithP 13th Feb 19, 8:57 PM
    • 13,697 Posts
    • 14,973 Thanks
    KeithP
    Does your passport have an address in it? Mine doesn't.

    But I take your point.
    .
    • GreenmanBRS
    • By GreenmanBRS 21st Feb 19, 10:25 PM
    • 10 Posts
    • 3 Thanks
    GreenmanBRS
    Another update - I filled the AoS as mentioned so I believe I have until the 18th March to do the defence

    I am having an issue with the defence and working out the correct angle to take - This is while I have to keep in mind that this has popped up after never hearing about this previously up until two months ago.

    I have a couple of points I can add. The SAR I requested from Britannia held very little information - In fact, it appears they only tried sending me two letters regarding the issue (both of which were NOT received). Can I add this in the defence? Additionally, this apparently happened two years ago. I would imagine the signs are different now and in different locations, how can I prove these were not seen?
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