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    • Darenth87
    • By Darenth87 10th Nov 18, 12:00 PM
    • 56Posts
    • 16Thanks
    Council Tax Reduction Application Problem
    • #1
    • 10th Nov 18, 12:00 PM
    Council Tax Reduction Application Problem 10th Nov 18 at 12:00 PM
    So I am on JSA Cont Based and as my savings from a redundancy payout have now dipped below the 6,000 threshold for claiming a CTR I applied. Online it was easy enough and it asked for ID, my P45 and the last 2 months of bank statements.

    No problem - sent that in and got a reply today suggesting that the Dept for Work and Pensions records show me as having 16000 in capital and because of this I need to resend in a form of ID an explanation of how I have been living with day to day payments of expenses plus bank statements going back to May 2018. I did have 16000 on the day I finished my job which has since been eaten away by mortgage payments food insurances road tax petrol and lots of other bills.

    Havent got a problem in providing like 6 months of statements but I bank with HSBCs First Direct which is online only and it limits statements to the last 90 days (3 months). Where do I go from here or should I just explain this in a letter back to the council along with maybe a screenshot of the account showing the 90 cut off? Maybe chuck in a statement for that 3rd month too but I cant go back any further than that so I am fearing they will just think its a ruse to hide money I aint got.

    Surely First Direct are'nt the only online bank that has this sort of cut off so I am hoping the council will see sense ?
Page 1
    • Alice Holt
    • By Alice Holt 10th Nov 18, 12:06 PM
    • 2,885 Posts
    • 3,373 Thanks
    Alice Holt
    • #2
    • 10th Nov 18, 12:06 PM
    • #2
    • 10th Nov 18, 12:06 PM
    I'd give FD a ring (03 456 100 100), explain the situation and ask for the 6 months of statements.
    I've always found them very good, and are reasonable in acceding to such requests.

    You are much likely to have greater success with FD, than getting your application accepted by your council if you don't supply the required info.
    Last edited by Alice Holt; 10-11-2018 at 12:11 PM.
    Alice Holt Forest situated some 4 miles south of Farnham forms the most northerly gateway to the South Downs National Park.
    • pmlindyloo
    • By pmlindyloo 10th Nov 18, 12:20 PM
    • 12,253 Posts
    • 14,078 Thanks
    • #3
    • 10th Nov 18, 12:20 PM
    • #3
    • 10th Nov 18, 12:20 PM
    It would be a good idea to inform the DWP of your change of circumstance re your savings if you haven't already done so.
    • Craig1981
    • By Craig1981 11th Nov 18, 7:07 AM
    • 726 Posts
    • 369 Thanks
    • #4
    • 11th Nov 18, 7:07 AM
    • #4
    • 11th Nov 18, 7:07 AM
    the council will rely on information from the DWP unfortunately, and you will need to prove otherwise.

    im sure 6 months statements will be given if asked for over the phone/in writing

    as said above, let DWP know your situation has changed, but this of course, will also need statements to show it has
    • Darenth87
    • By Darenth87 13th Nov 18, 9:13 AM
    • 56 Posts
    • 16 Thanks
    • #5
    • 13th Nov 18, 9:13 AM
    • #5
    • 13th Nov 18, 9:13 AM
    thanks - i found that online banking if you go to accounts then preview for printing your statements the 90 day limit applies but if you go "Statements" it does allow you go back 6 months. a bit weird but at least it works if you go to the right part of the website.
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