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  • FIRST POST
    • MSE Naomi
    • By MSE Naomi 11th Oct 18, 5:55 PM
    • 71Posts
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    MSE Naomi
    0 WOW
    House of Fraser to start issuing replacement gift cards - MSE News
    • #1
    • 11th Oct 18, 5:55 PM
    0 WOW
    House of Fraser to start issuing replacement gift cards - MSE News 11th Oct 18 at 5:55 PM
    Some House of Fraser customers who had gift cards when the department store went into administration have today begun receiving letters telling them they will be issued with replacement e-vouchers, MoneySavingExpert can reveal...
    Read the full story:
    'House of Fraser to start issuing replacement gift cards'

    Click reply below to discuss. If you havenít already, join the forum to reply.
Page 1
    • Emsalu
    • By Emsalu 15th Oct 18, 8:47 PM
    • 1 Posts
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    Emsalu
    • #2
    • 15th Oct 18, 8:47 PM
    Time to return?
    • #2
    • 15th Oct 18, 8:47 PM
    Hi, I haven't returned my gift card as yet (getting to a post office for recorded delivery when you work full time isn't easy!). Does this new development mean I should return it now?
    • Sonny2020
    • By Sonny2020 18th Oct 18, 9:12 AM
    • 1 Posts
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    Sonny2020
    • #3
    • 18th Oct 18, 9:12 AM
    • #3
    • 18th Oct 18, 9:12 AM
    Hi looking for advice. I have been given two postal addresses to send gift cards to, the store gave me Glasgow but on online posts I have seen London. Those people who have had a reply could you advise which address you sent them to please. Thanks.
    • Upwind
    • By Upwind 25th Oct 18, 8:19 AM
    • 163 Posts
    • 59 Thanks
    Upwind
    • #4
    • 25th Oct 18, 8:19 AM
    • #4
    • 25th Oct 18, 8:19 AM
    Hi people,

    Anyone else had any success regarding Gift Cards from House of Fraser. I sent mine in to the Glasgow office in mid September and haven't heard a dicky-bird since...
    • zoold
    • By zoold 30th Oct 18, 6:29 PM
    • 3,295 Posts
    • 144,856 Thanks
    zoold
    • #5
    • 30th Oct 18, 6:29 PM
    • #5
    • 30th Oct 18, 6:29 PM
    Good Evening,

    Do we know if the 31st October date stated in the letters sent to those who have already returned gift cards will apply to those who have not yet returned theirs?

    I did not return my cards as was not sure what the outcome would be and have only seen the linked article today.

    Hope I have not left it too late?
    • MysteryMe
    • By MysteryMe 30th Oct 18, 9:39 PM
    • 2,009 Posts
    • 2,426 Thanks
    MysteryMe
    • #6
    • 30th Oct 18, 9:39 PM
    • #6
    • 30th Oct 18, 9:39 PM
    In the letter it says sent back by 31st October, not received back by 31st so send it back tomorrow. You've got nothing to lose really.
    • noris
    • By noris 5th Nov 18, 6:49 PM
    • 4 Posts
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    noris
    • #7
    • 5th Nov 18, 6:49 PM
    • #7
    • 5th Nov 18, 6:49 PM
    Please can anyone tell me the address to send the Giftcard to. Many thanks.
    Last edited by noris; 05-11-2018 at 6:51 PM. Reason: mistake
    • payless
    • By payless 6th Nov 18, 7:27 PM
    • 6,585 Posts
    • 2,342 Thanks
    payless
    • #8
    • 6th Nov 18, 7:27 PM
    • #8
    • 6th Nov 18, 7:27 PM
    As I quoted my email address on original “claim” had an email today, saying within a few weeks ..
    Last edited by payless; 06-11-2018 at 7:31 PM.
    Any posts on here are for information and discussion purposes only and shouldn't be seen as (financial) advice.
    • vegasvisitor
    • By vegasvisitor 10th Nov 18, 7:29 PM
    • 2,175 Posts
    • 1,420 Thanks
    vegasvisitor
    • #9
    • 10th Nov 18, 7:29 PM
    • #9
    • 10th Nov 18, 7:29 PM
    I thought I read somewhere they had to be sent back for 1st November.

    I sent one in as soon as I heard and an email has come through saying within 2 weeks. A friend who got the same email the same day got her gift card email today. Mine still isn't through, but hopefully soon.
    • purcel
    • By purcel 12th Nov 18, 8:03 PM
    • 1,411 Posts
    • 16,125 Thanks
    purcel
    Got gift vouchers today sent through email of the value of the gift cards I've sent back in August. They can only be used online and by 31st Jan 2019.
    • tigerbob85
    • By tigerbob85 14th Nov 18, 2:29 PM
    • 12 Posts
    • 2 Thanks
    tigerbob85
    Got gift vouchers today sent through email of the value of the gift cards I've sent back in August. They can only be used online and by 31st Jan 2019.
    Originally posted by purcel

    Likewise, I got this today (also needs to be used by 31st Jan 19) for an order I placed on the day Cashley took over and never received, AND a refund on the cash element.


    Very unexpected!
    • Wayland88
    • By Wayland88 14th Nov 18, 6:30 PM
    • 2 Posts
    • 0 Thanks
    Wayland88
    . I sent my £99 voucher in to London address in August. I know they arrived because I sent them signed for (£6.50, which I got back from Royal Mail because although the assured me it was delivered they couldnít get a signature) but not heard anything. Certainly no promise of an e voucher. I keep hoping!
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