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BOS/Halifax They Can't Find Loan Information
Margie_R
Posts: 2 Newbie
Hello everyone,
I sent the Halifax/Bank of Scotland a request to check if I had any PPI for a mortgage and loan I had with The Bank of Scotland. They informed me that I did not have PPI on the mortgage and they could not find the loan and would not be taking it any further unless I could provide any additional information. I do not have the loan number but it was paid by standing order out of my current account (the same one which I currently have). I have statements showing the standing order being taken out of my account on a set date. I thought they would just have been able to look back and identify the loan through my existing bank account. I paid the remainder of the loan off in 2005, so maybe this is too far back? I am not sure how to proceed, or of I can proceed any further. The loan was taken out at a branch. Is there any point in sending a SAR or alternatively letter to the branch where I took the loan out. This is the only time I have looked at PPI and am not very experienced. If anyone has any suggestions or recommendations (even if this is just to let it go) it would be greatly appreciated.
I sent the Halifax/Bank of Scotland a request to check if I had any PPI for a mortgage and loan I had with The Bank of Scotland. They informed me that I did not have PPI on the mortgage and they could not find the loan and would not be taking it any further unless I could provide any additional information. I do not have the loan number but it was paid by standing order out of my current account (the same one which I currently have). I have statements showing the standing order being taken out of my account on a set date. I thought they would just have been able to look back and identify the loan through my existing bank account. I paid the remainder of the loan off in 2005, so maybe this is too far back? I am not sure how to proceed, or of I can proceed any further. The loan was taken out at a branch. Is there any point in sending a SAR or alternatively letter to the branch where I took the loan out. This is the only time I have looked at PPI and am not very experienced. If anyone has any suggestions or recommendations (even if this is just to let it go) it would be greatly appreciated.
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Comments
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You can try a SAR but it sounds unlikely either of you have any details remaining, in which case there is nothing you can do0
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Why do you believe you were mis sold PPI?0
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Thank you for your responses0
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Send the SAR, it's free and then you'll know for sure.Non me fac calcitrare tuum culi0
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I just got a decision on a Halifax loan I took out in 2004/5 so it should be on their system.The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt.Bertrand Russell0
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