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  • FIRST POST
    • Essiewoo
    • By Essiewoo 9th Aug 18, 12:09 PM
    • 11Posts
    • 2Thanks
    Essiewoo
    Landlady wanting to take money from deposit, can I refuse viewings?
    • #1
    • 9th Aug 18, 12:09 PM
    Landlady wanting to take money from deposit, can I refuse viewings? 9th Aug 18 at 12:09 PM
    Hi,
    We have given our landlady a months notice and didn't hear anything back from her, however our new property she tried to give us a bad reference. The house we rent has a huge garden and we struggled to keep on top of it, we did hire a gardener then bought equipment ourselves. I had a C Section in May and my baby was in and out of hospital because of her weight gain. The landlady's other half lives next door !!!128528; she came for a visit at the same time and sent a nasty email about us being in breech of contract for not mowing the lawn. Our other neighbour kindly did it for us with his ride on mower. The landlady has done two inspections and has thanked us both times about how nice the house is and doing as she asked with the garden.
    Last night she sent an email stating what she wants to recuperate from our deposit (garden needs mowing four times) we've damaged the drive way driving our car onto the drive (??)
    The estate agents said it's nothing to do with them we've got to work it out with the landlady... They have rang wanting to do viewings, the house is in no for state as we're in the middle of packing and my baby is twelve weeks old, I'm breastfeeding pretty much constantly.
    I would love some advice as I feel we're going to get screwed over. Oh, the estate agents did say she was happy for us to stay another year (but putting the rent up). We couldn't have been that bad if she wanted us to stay...
    Thanks in advance!!!
Page 1
    • armchaireconomist
    • By armchaireconomist 9th Aug 18, 12:16 PM
    • 299 Posts
    • 360 Thanks
    armchaireconomist
    • #2
    • 9th Aug 18, 12:16 PM
    • #2
    • 9th Aug 18, 12:16 PM
    You don't need to accept viewings, they've no legal right to enter but it would certainly incetivise her to persue your deposit further...


    Have you spoke to her? The best way forward is you both trying to come to a resolution.
    • need an answer
    • By need an answer 9th Aug 18, 12:21 PM
    • 940 Posts
    • 1,147 Thanks
    need an answer
    • #3
    • 9th Aug 18, 12:21 PM
    • #3
    • 9th Aug 18, 12:21 PM
    I'm amazed that you have already been given details of what deposit deductions are required before you've even moved out,you have until the end of the tenancy to make good yourself so shouldn't be accepting details of what needs putting right until you have chosen not to do it and moved out.

    What type of deductions does she propose,and can you rectify any of it before you leave,it could be cheaper for you to do rather than her.
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    • Essiewoo
    • By Essiewoo 9th Aug 18, 12:24 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    • #4
    • 9th Aug 18, 12:24 PM
    • #4
    • 9th Aug 18, 12:24 PM
    We wanted to go through estate agents because we didn't want it to get ugly. But that's not an option.
    I'm sure the majority of peoples gardens are ruined because of the heat we've had. If tarmac has come away surely that's shoddy workmanship not a car driving onto a drive??
    Think we'll sit down tonight and write something.
    • Comms69
    • By Comms69 9th Aug 18, 12:27 PM
    • 3,728 Posts
    • 3,538 Thanks
    Comms69
    • #5
    • 9th Aug 18, 12:27 PM
    • #5
    • 9th Aug 18, 12:27 PM
    We wanted to go through estate agents because we didn't want it to get ugly. But that's not an option.
    I'm sure the majority of peoples gardens are ruined because of the heat we've had. If tarmac has come away surely that's shoddy workmanship not a car driving onto a drive??
    Think we'll sit down tonight and write something.
    Originally posted by Essiewoo
    Why bother; tell her to do one and use the scheme.
    • lisyloo
    • By lisyloo 9th Aug 18, 12:30 PM
    • 22,284 Posts
    • 10,912 Thanks
    lisyloo
    • #6
    • 9th Aug 18, 12:30 PM
    • #6
    • 9th Aug 18, 12:30 PM
    Last night she sent an email stating what she wants to recuperate from our deposit (garden needs mowing four times) we've damaged the drive way driving our car onto the drive (??)
    Has the garden been mowed 4 times? or needs mowing 4 times (I don't understand that in a heatwave).
    You admit you've neglected it, but it's hard to judge whether this is justfied.
    Has the money been spent?
    If not can you put the garden right?


    It should not be possible to damage tarmac with normal use.
    So unless you've been doing doughnuts with a 20 ton truck then this is rubbish.


    Maybe she is using threats to get you to compromise/help.


    Can you talk with her and find out what it is she does want.


    Is your deposit in a protection scheme?
    • need an answer
    • By need an answer 9th Aug 18, 12:34 PM
    • 940 Posts
    • 1,147 Thanks
    need an answer
    • #7
    • 9th Aug 18, 12:34 PM
    • #7
    • 9th Aug 18, 12:34 PM
    How long have you lived at the property?

    How did your check In inventory describe these items and were there photos?


    You cant do anything regarding negotiating with her until she tells you exactly what she wants to claim for and for how much.


    I assume your deposit was registered with a deposit service and if so when you have left the property and know the figures and items involved you can challenge the deduction with them.

    They have a far better service than trying to negotiate with the LL.

    For the record the agent wouldn't really help in a deposit deduction dispute they work of the LL so you wont get a fair hearing


    The deposit service is your best way forward unless you are prepared to address the items before you leave
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    • Grezz24
    • By Grezz24 9th Aug 18, 12:37 PM
    • 123 Posts
    • 76 Thanks
    Grezz24
    • #8
    • 9th Aug 18, 12:37 PM
    • #8
    • 9th Aug 18, 12:37 PM
    Contact the deposit protection scheme your deposit is in and reject any contact with her. refuse all viewings and take pictures / videos of everything when you move out! (hopefully you did the same when you moved in)
    • Essiewoo
    • By Essiewoo 9th Aug 18, 12:48 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    • #9
    • 9th Aug 18, 12:48 PM
    • #9
    • 9th Aug 18, 12:48 PM
    She said it needs mowing four times after we leave... But the inventory people will surely see it's mowed once we leave? There is a bush she told us to cut so we did now she wants to charge us for reshaping it (we'll get someone to do it) we've let some beech whips (?) die so charging for that. Amazing how she knows all this when she lives in London and we're in Norfolk...
    The money is in a deposit scheme yes, how much sway will she have? Is it worth getting the tarmac done or leave it as wear and tear? It's in the middle of where the car drives over so it cant have possibly been done by the tyres on our car (it's only an A4 nothing heavy). It's on a country lane so who is to say it was is, could have been a tractor??
    I'm just really upset, we've enough to worry about.
    • Essiewoo
    • By Essiewoo 9th Aug 18, 12:50 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    We've been here a year next month and she wanted to up the rent (I'm on maternity leave) so we didn't think it fair.
    • need an answer
    • By need an answer 9th Aug 18, 12:53 PM
    • 940 Posts
    • 1,147 Thanks
    need an answer
    The sway that she will have depends on what the check in inventory describes compared with what the check out inventory describes the conditions to be.

    Wear and tear must allowed but betterment cant be claimed.

    How long have you lived at the property and was there details of the condition of the garden and driveway documented in it?
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    • Essiewoo
    • By Essiewoo 9th Aug 18, 1:10 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    Garden was mowed and very green (unlike after the heatwave) The drive way is stones, the tarmac is part on the public road.There are no photos regarding the drive way on the inventory.
    • fairy lights
    • By fairy lights 9th Aug 18, 1:17 PM
    • 8,604 Posts
    • 28,595 Thanks
    fairy lights
    She said it needs mowing four times after we leave...
    Originally posted by Essiewoo
    What?! She sounds nuts, why four times?
    • need an answer
    • By need an answer 9th Aug 18, 1:29 PM
    • 940 Posts
    • 1,147 Thanks
    need an answer
    with regards to your question over can you refuse viewings the answer is yes however if there is a clause in your tenancy agreement about allowing them,you may find you just annoy the LL more and potentially sour any future reference you may need going forward.

    If it were me I would allow viewings but I wouldn't bother tidying and if there were piles of things all over the place so be it.
    A polite "excuse us we are in the middle of packing and have a small child" is completely sufficient...if its messy tough,viewers will have to look past it.

    You cant be penalised or berated for whatever condition you keep the property in whilst you are paying rent and have a tenancy agreement in place.


    Don't make any special effort to promote this property to the next set of tenants!
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    • Essiewoo
    • By Essiewoo 9th Aug 18, 1:33 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    Pass! The email says it needs cutting 4 times when the rain has come so she has decided on 4 x 25 for the garden. It will be mowed, we can't mow it when it is like straw...
    • Essiewoo
    • By Essiewoo 9th Aug 18, 1:38 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    Exactly, my point I don't need the stress of clearing things away to promote her house. She obviously wants a quick turn around which I understand but when she has given a negative reference AND sent us a bill for the future, why should we play ball?
    The estate agents said we didn't even need to give notice but we did and this is how she is treating us?
    • Essiewoo
    • By Essiewoo 9th Aug 18, 1:42 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    I don't know if this matters but we moved in on the 8th of the month but the landlady requested we pay the rent on the 5th. Which we did. (I'm just clutching at straws here to help our case) Her partner that lives next door allows his dog into the garden and do their business...
    • Money maker
    • By Money maker 9th Aug 18, 1:45 PM
    • 5,057 Posts
    • 11,504 Thanks
    Money maker
    Mow it before you leave and photograph. She cant claim for future mowings - that's ludicrous. She also cannot possibly predict how many more mowings the lawn will need. If her whips have died, the unusual weather this year will have been responsible. Shrubs that have been well rooted for years have died in this heat. She is trying to make money out of you - dispute everything with the deposit company and let them have a laugh over her claims.
    Please do not quote spam as this enables it to 'live on' once the spam post is removed.

    If you quote me, don't forget the capital 'M'

    Declutterers of the world - unite!
    • Sunny Intervals
    • By Sunny Intervals 9th Aug 18, 1:58 PM
    • 68 Posts
    • 295 Thanks
    Sunny Intervals
    If she cuts it four times after this weather she's going to end up with bare soil. We've had a bit of rain, but we haven't cut the grass in two months because it's still half-brown and only growing a bit in patches. It might get a light trim next week, but four times...?

    It sounds like she's chosen to let a property with a high-maintenance garden that makes it a bad choice for rental (although I suppose you could also say you shouldn't have rented a property with a big garden if you weren't able to maintain it). Was it a property she used to live in, then had to rent out when she moved?
    • Essiewoo
    • By Essiewoo 9th Aug 18, 2:05 PM
    • 11 Posts
    • 2 Thanks
    Essiewoo
    Yeah, she said she used to live here. The email also stated that apparently we had the choice of a higher rent to include a gardener...I can 100% say that wasn't the case because we would have snapped up that offer. Estate agents say it may have been done verbally. I said they must have paperwork to show the two rent options (advert for the house)
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