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Parcel monkey - use someone else at higher initial vosty

They will scam you
£54 charge for parcel being underweight 10kg not 30kg. Fake measuring.

I delivered exercise equipment back to Amazon, it weighs 30kg, as stated on the website. I took a picture of my parcels weight too for reference.
On a £14 order they charged me an additional £54 for being....... Under weight. Weighing exactly 10.0kg on their measurements. Bear in mind it was 30kg, and a large box so 100% a 2 person lift.

Anyway I disputed the charge and showed proof, they want me to have printed labels stating the weight and dimensions or won't help.

I have told them I want proof of this magical 10.0kg reading .. I don't I will get a response

I am going through chargeback with my credit card company as it will be easier

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