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  • FIRST POST
    • thriftytracey
    • By thriftytracey 11th Jul 18, 5:33 PM
    • 93Posts
    • 80Thanks
    thriftytracey
    Quote Me Happy Proof of NCD - Document Password Protected
    • #1
    • 11th Jul 18, 5:33 PM
    Quote Me Happy Proof of NCD - Document Password Protected 11th Jul 18 at 5:33 PM
    Starting to feel desperate about this!




    I cancelled my Quote Me Happy car insurance and my new insurer has requested proof of NCD within 14 days. I can still login to my Account on Quote Me Happy web site and click View document - this opens Adobe which requests a password to view the document and it does the same if I request it to be emailed. The password that I use to login to my Account does not work and I know of no other password. As I said the password works ordinarily. I have contacted them twice online but they don't seem to read the text they keep sending me the document again which I cannot open as each time it requests a password. I think it is wholly automated response as you have to pick a "details" topic and there isn't one for my issue so I select the nearest. Has anyone else had this problem?
Page 1
    • thriftytracey
    • By thriftytracey 11th Jul 18, 5:35 PM
    • 93 Posts
    • 80 Thanks
    thriftytracey
    • #2
    • 11th Jul 18, 5:35 PM
    • #2
    • 11th Jul 18, 5:35 PM
    I've just had an automated reply with details on how to reset password. So it must have picked out the word "password"!!
    • thriftytracey
    • By thriftytracey 12th Jul 18, 8:49 AM
    • 93 Posts
    • 80 Thanks
    thriftytracey
    • #3
    • 12th Jul 18, 8:49 AM
    • #3
    • 12th Jul 18, 8:49 AM
    Good news - tried it at work and not asking for password so must be my Adobe on home PC.
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