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TSB app update

LastbutFast
LastbutFast Posts: 57 Forumite
Tenth Anniversary 10 Posts
in Budgeting & bank accounts
I have just updated the TSB app after being prompted. Just tried to log in but despite repeated attempts have not received an authentication code, although it says it has been sent. Hence I now cannot access my account by the app but have checked I can through online banking. Have tried to telephone to find a resolution but after 20 minutes waiting gave up. I don’t know if others are having this particular problem. I know it’s just an inconvenience compared to the problems some customers have had but the TSB fiasco seems never ending

Comments

  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    LastbutFast wrote: »
    I have just updated the TSB app after being prompted. Just tried to log in but despite repeated attempts have not received an authentication code, although it says it has been sent.

    Likewise many other people undoubtably have. Putting the system under considerable strain. Wait until it's a little quieter.
  • Mchambers
    Mchambers Posts: 1,054 Forumite
    Yep...I have tried to login to internet banking twice with any success. Another complaint sent to TSB.

    Should mean even more wonga.
  • Mr_Goodkat
    Mr_Goodkat Posts: 432 Forumite
    Mchambers wrote: »
    Yep...I have tried to login to internet banking twice with any success. Another complaint sent to TSB.

    Should mean even more wonga.

    Did you ever get your Wonga as you have been conspicuous by your absence on these boards?
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    Mr_Goodkat wrote: »
    Did you ever get your Wonga as you have been conspicuous by your absence on these boards?


    We may never find out...

    Last Activity: 07-06-2018 7:41 PM
  • badger09
    badger09 Posts: 11,771 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Mr_Goodkat wrote: »
    Did you ever get your Wonga as you have been conspicuous by your absence on these boards?
    mije1983 wrote: »
    We may never find out...


    Probably on his round the world cruise, courtesy of compensation from multiple banks :cool:
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