We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Would I still be eligible for a refund?
Legacy_user
Posts: 0 Newbie
Hi.
I’m planning on going down to Vision Express to get a refund on a pair of glasses tomorrow, but I paid with my original payment method and no longer have that physical card anymore.
I have joined a new bank, and I’m just wondering will they still be able to reissue me with a refund?
Thank you
I’m planning on going down to Vision Express to get a refund on a pair of glasses tomorrow, but I paid with my original payment method and no longer have that physical card anymore.
I have joined a new bank, and I’m just wondering will they still be able to reissue me with a refund?
Thank you
0
Comments
-
Or course you can if you have a good reason for a refund.
While ridiculous reasons do say it should be via the original method there is no reason if has to be if that is no longer possible.
You might have to wait a while while it is escalated to someone whio will so that though, and you might have to pressure the idiots on the front line to do it.0 -
The physical card shouldn't make any difference if its been replaced and if it's still with the same bank. I know this because I had a car accident which after it was settled affected my premium and NCD in my favour. I got about £80 back, refunded to a card that no longer existed and it still ended up in my account.
With a different bank? I see no reason why not if it was a debit card you paid on and you used the Switching Service, because in theory it could get refunded to that card back to your old account which gets redirected to the new one. In theory. If you didn't current account switch then, um, pass.
But yes, if the card can't be refunded to there's always good old cash. It just makes the company's life easier if they can refund to the original card.0 -
I switched using the CASS Neil so I should be good
This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.3K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards