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Energy Club - can't set Economy 7 as my supplier

DrPaul
DrPaul Posts: 53 Forumite
Part of the Furniture 10 Posts Combo Breaker
Hi,
Title says it all.
Used Energy Club to switch from Bulb to Economy 7, but I still keep getting reminders because "Economy 7" isn't available as an option in the drop-down menu in my account settings.
Seeing as I switched via Energy Club, it's an annoying omission.
I've looked for any way of contacting Energy Club on the web site, but can only find pointers to this forum - so here goes!

Comments

  • cranford
    cranford Posts: 797 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    Economy 7 is not the name of a supplier, its an option under the meter type and will result in a tariff that has two rates for electricity. One for night use and one for day use. For some suppliers the values for each may be the same.
    So look for "Do you have an Economy 7 meter?".
  • System
    System Posts: 178,403 Community Admin
    10,000 Posts Photogenic Name Dropper
    DrPaul wrote: »
    Hi,

    I've looked for any way of contacting Energy Club on the web site, but can only find pointers to this forum - so here goes!

    For future reference should you need it:

    If you have any queries or concerns, you can email us at energyclub@moneysavingexpert.com. Please include your full name, the email address you joined with and your postcode.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • molerat
    molerat Posts: 35,595 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    cranford wrote: »
    Economy 7 is not the name of a supplier.
    https://economyseven.co.uk/ :o
  • cranford
    cranford Posts: 797 Forumite
    Tenth Anniversary 500 Posts Name Dropper
    Molerat thank you its a new one on me. I tried a quote on their web site and it come to just £5 more than I am paying with AVRO so seems to be very competitive for where I live. I am currently on a single rate for both day and night so for safety reasons I can use tumble drier etc when I am awake.
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