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Parking Eye - no appeal rejection received

cmpjlp
cmpjlp Posts: 5 Forumite
in Parking tickets, fines & parking
Hello
Apologies if this is answered elsewhere.
I have appealed to parking eye as a hirer of a vehicle.
They acknowledged receipt of my appeal immediately by e mail and I have received no other correspondence until now.
I have now received a final notice saying they rejected my appeal but as I have not appealed to POPLA in the correct timeframe that option is no longer available.
I never received this rejection of the appeal or the POPLA code.
How do I proceed now?
Thanks in advance

Comments

  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    How did yio appeal? Online or via post?
    Checked your junk mail?
  • cmpjlp
    cmpjlp Posts: 5 Forumite
    Online.
    It is a work e mail which junk mail is emptied regularly so it wouldn't be there now in any case.
    There are other correspondences ongoing with parking eye re other vehicles through the same e mail and nothing else has gone to junk mail.
  • Coupon-mad
    Coupon-mad Posts: 159,068 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Email them and ask for your POPLA code. Say you never got it:

    info@parkingeye.co.uk
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    and if they still fail to provide it , email the BPA AOS department and COMPLAIN ABOUT A LACK OF POPLA CODE, with copies of all correspondence etc , as detailed in the NEWBIES Faq sticky thread
  • cmpjlp
    cmpjlp Posts: 5 Forumite
    Will do that thanks.
    Will POPLA entertain the appeal at this stage, Parking Eye seem to be saying the code is expired?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    nope, popla wont entertain anything at all without a valid popla code provided by the PPC

    hence why we have told you what to do
  • Coupon-mad
    Coupon-mad Posts: 159,068 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No, it won't work.

    Hence we are telling you to ask for a new POPLA code and to complain to the BPA, to try to put some pressure on PE:

    aos@britishparking.co.uk

    When I said 'ask for your POPLA code', I didn't mean the expired one...I meant complain/explain and demand a new one.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
     Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • cmpjlp
    cmpjlp Posts: 5 Forumite
    Sorry misunderstood that! Thanks very much for your help
  • cmpjlp
    cmpjlp Posts: 5 Forumite
    Further to this British parking say they cannot do anything as the code of practice has not been breached. But they will ask parking eye to consider the matter further.
    The info@parkingeye e mail says appeals must be logged through the portal. Relogging through the portal just says that the appeal has been rejected already.
    Any further advice?
This discussion has been closed.
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