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  • FIRST POST
    • oo03sjw
    • By oo03sjw 12th Apr 18, 3:23 PM
    • 12Posts
    • 3Thanks
    oo03sjw
    Dropped a clanger, just pay?
    • #1
    • 12th Apr 18, 3:23 PM
    Dropped a clanger, just pay? 12th Apr 18 at 3:23 PM
    Parked at a retail store and brought a ticket, on return found the ticket had blown onto the floor when the doors where closed. Have my valid ticket albeit wet and disheveled and stub as evidence.

    Long story short received a PCN from Napier and sent in the appeal, but stated (before reading the advice) driver. Appeal dismissed, surprise, surprise.

    What I would like to do is email the Store concerned, is that best to email the CEO, to register disappointment? Is there some kind of template?

    Also, having read about appealing to IAS and being a waste of time, so just pay, forget and never use the store again?
Page 1
    • nosferatu1001
    • By nosferatu1001 12th Apr 18, 3:48 PM
    • 4,129 Posts
    • 4,997 Thanks
    nosferatu1001
    • #2
    • 12th Apr 18, 3:48 PM
    • #2
    • 12th Apr 18, 3:48 PM
    No template. Just message them.
    KNowing the store would help

    Dont use the IAs. You will lose.
    You could ignore but Napier do give court a try - theyre pretty inept, from memory
    • The Deep
    • By The Deep 12th Apr 18, 3:52 PM
    • 10,987 Posts
    • 10,958 Thanks
    The Deep
    • #3
    • 12th Apr 18, 3:52 PM
    • #3
    • 12th Apr 18, 3:52 PM
    Pay them nothing, they are trying to scam you. Fluttering ticket claims rarely succeed in court.

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    You never know how far you can go until you go too far.
    • oo03sjw
    • By oo03sjw 12th Apr 18, 6:32 PM
    • 12 Posts
    • 3 Thanks
    oo03sjw
    • #4
    • 12th Apr 18, 6:32 PM
    • #4
    • 12th Apr 18, 6:32 PM
    Thanks for the info so far.

    The store was Beales in Peterborough.

    I am concerned with the fact of admitting who was driving and what possible impact?

    I will keep reading. And will lobby the MP as well.

    Thanks so far...
    • Toppo1960
    • By Toppo1960 12th Apr 18, 7:09 PM
    • 2 Posts
    • 0 Thanks
    Toppo1960
    • #5
    • 12th Apr 18, 7:09 PM
    • #5
    • 12th Apr 18, 7:09 PM
    My wife parked on a CM Services managed car park, paid her fee for the day, popped her VALID ticket on the dashboard at 08.53 on 31/7/17 and came back to a PCN stuck on her windscreen stating NO VALID TICKET DISPLAYED. We duly appealed, and sadly an email reply went into my junk mail on 21/08/17 saying their notice stood. We had no other communication, and on 9/4/18 we had a ZZPS letter demanding 160, or they would process it through their solicitors and commence court action. she then panicked and was going to pay up. So far we have decided to stick it out and see what happens.
    Last edited by Toppo1960; 12-04-2018 at 7:09 PM. Reason: typo
    • IamEmanresu
    • By IamEmanresu 12th Apr 18, 7:14 PM
    • 3,783 Posts
    • 6,226 Thanks
    IamEmanresu
    • #6
    • 12th Apr 18, 7:14 PM
    • #6
    • 12th Apr 18, 7:14 PM
    or they would process it through their solicitors and commence court action
    Very odd in that ZZPS are not the "debtor" so can't do anything. Would take the letter to Trading Standards as it would appear they are misleading people.

    Alternatively if they are instructing solicitors there may be criminal charges against ZZPS for conducting services reserved for the legal profession - again something for Trading Standards.
    If you want to win - avoid losing first. Here are a few examples
    1. Failing to RTFM - the Civil Procedure Rules
    2. Failing to Acknowledge or Defend- See #1
    3. Failing to RTFCL - the Court letters
    4. Template defences that say nothing - See #1
    5. Forgetting about the Witness Statement - See #3
    • Coupon-mad
    • By Coupon-mad 15th Apr 18, 12:45 AM
    • 64,896 Posts
    • 77,467 Thanks
    Coupon-mad
    • #7
    • 15th Apr 18, 12:45 AM
    • #7
    • 15th Apr 18, 12:45 AM
    My wife parked on a CM Services managed car park, paid her fee for the day, popped her VALID ticket on the dashboard at 08.53 on 31/7/17 and came back to a PCN stuck on her windscreen stating NO VALID TICKET DISPLAYED.

    We duly appealed, and sadly an email reply went into my junk mail on 21/08/17 saying their notice stood. We had no other communication, and on 9/4/18 we had a ZZPS letter demanding 160, or they would process it through their solicitors and commence court action. she then panicked and was going to pay up. So far we have decided to stick it out and see what happens.
    Originally posted by Toppo1960
    Why is this randomly posted on someone else's thread about NAPIER? DO NOT REPLY HERE.
    • The Deep
    • By The Deep 15th Apr 18, 10:42 AM
    • 10,987 Posts
    • 10,958 Thanks
    The Deep
    • #8
    • 15th Apr 18, 10:42 AM
    • #8
    • 15th Apr 18, 10:42 AM
    Another one who cannot follow simple instructions.
    You never know how far you can go until you go too far.
    • Fruitcake
    • By Fruitcake 15th Apr 18, 12:47 PM
    • 38,020 Posts
    • 85,359 Thanks
    Fruitcake
    • #9
    • 15th Apr 18, 12:47 PM
    • #9
    • 15th Apr 18, 12:47 PM
    Thanks for the info so far.

    The store was Beales in Peterborough.

    I am concerned with the fact of admitting who was driving and what possible impact?

    I will keep reading. And will lobby the MP as well.

    Thanks so far...
    Originally posted by oo03sjw
    Do not reveal the driver's identity when complaining or appealing. There are plenty of ways of doing this. We visited, the keeper was an occupant, the driver of my car visited ... etcetera.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • DoaM
    • By DoaM 15th Apr 18, 1:56 PM
    • 5,688 Posts
    • 5,579 Thanks
    DoaM
    A bit late as OP admitted to being the driver in their first communication.

    It's good advice for the future though.
    Diary of a madman
    Walk the line again today
    Entries of confusion
    Dear diary, I'm here to stay
    • oo03sjw
    • By oo03sjw 20th Apr 18, 2:47 PM
    • 12 Posts
    • 3 Thanks
    oo03sjw
    Reply from Beales - not unexpected - think we are just going to pay and forget about it.

    Edit - forgot to add the reply d'oh-
    Thank you for your e-mail, which I have brought to our CEO!!!8217;s attention. Mr Brown has asked me to reply to your e-mail on his behalf. Although, we appreciate your frustration, the car park adjacent to Beales of Peterborough is a private property and is not connected to Beales. I would recommend that you follow the complaints procedure of Napier Parking, who manage and operate the car park.
    Last edited by oo03sjw; 20-04-2018 at 3:22 PM.
    • Browntoa
    • By Browntoa 20th Apr 18, 2:54 PM
    • 34,035 Posts
    • 40,150 Thanks
    Browntoa
    Pay them nothing, they are trying to scam you. Fluttering ticket claims rarely succeed in court.

    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind they will be out of business by Christmas.
    Originally posted by The Deep
    Re-read this
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to forumteam@moneysavingexpert.com Any views are mine and not the official line of MoneySavingExpert.
    • Fruitcake
    • By Fruitcake 20th Apr 18, 2:59 PM
    • 38,020 Posts
    • 85,359 Thanks
    Fruitcake
    Reply from Beales - not unexpected - think we are just going to pay and forget about it.
    Originally posted by oo03sjw
    So you want to fund and perpetuate this unregulated scam so others can get harassed as well? Why would anyone do that when they can appeal and fight this and end up paying nothing?

    Are you sure the wind blew the ticket over rather than person or persons unknown bouncing up and down on the car to dislodge the ticket?

    This is what judges have to say about unfit for purpose non-adhesive tickets.

    http://parking-prankster.blogspot.co.uk/search?q=sticky
    Last edited by Fruitcake; 20-04-2018 at 3:02 PM.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • oo03sjw
    • By oo03sjw 21st Apr 18, 10:43 AM
    • 12 Posts
    • 3 Thanks
    oo03sjw
    The ticket was on the floor of the car park in a puddle, the guy must have near stood on it to take the proof photos of the car interior!
    • Coupon-mad
    • By Coupon-mad 22nd Apr 18, 12:19 AM
    • 64,896 Posts
    • 77,467 Thanks
    Coupon-mad
    think we are just going to pay and forget about it.
    No, you are not.

    https://forums.moneysavingexpert.com/showthread.php?p=74113713#post74113713

    It's only Napier, so what?! Let them send some letters, let them pass it to BW Legal to muck up, as you will find on other Napier threads.

    NEVER join this scam by funding a member of this despicable industry!
    • oo03sjw
    • By oo03sjw 22nd Apr 18, 7:09 AM
    • 12 Posts
    • 3 Thanks
    oo03sjw
    Wife is adamant that she is not paying now, result!

    Thanks for the support.....to be updated.
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