Keep a number without a service

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naf123
naf123 Posts: 1,696 Forumite
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in Phones & TV
Hi,

What is the cheapest and best way to keep a phone number without a service ?

Have a BT number that need to keep or "park".

Thank you

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  • teddysmum
    teddysmum Posts: 9,471 Forumite
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    edited 10 April 2018 at 10:02PM
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    I would say it's not possible. The number belongs to BT and not the user.


    If you migrate you keep the number, but if you cease or are cut off the number returns to the pool to be used for someone else.
  • Owain_Moneysaver
    Owain_Moneysaver Posts: 11,357 Forumite
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    Port it into a Voice over IP (VoIP) provider eg Sipgate, Vonage, Surevoip, Voipfone etc. Usually costs about £30 and maybe a few £ per month ongoing rental. Incoming calls will go to voicemail which is usually emailed to you.

    The port must be initiated by the receiving provider - if you cancel with your current provider it will be lost.
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  • pmduk
    pmduk Posts: 10,655 Forumite
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    teddysmum wrote: »
    I would say it's not possible. The number belongs to BT and not the user.

    These days numbers are owned by Ofcom and allocated to telcos for use.
  • Terry98
    Terry98 Posts: 1,155 Forumite
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    edited 12 April 2018 at 5:54AM
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    pmduk wrote: »
    These days numbers are owned by Ofcom and allocated to telcos for use.

    So what happens if you have say a Talktalk number and want to move to BT?

    Do Talktalk retain the number and BT charge you for a new line?

    I am thinking of moving supplier and I do not want to pay over £100 for a new line that would only be used for fibre broadband.
  • Browntoa
    Browntoa Posts: 49,300 Forumite
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    Number moves with you , although talk talk may say otherwise they are talking rubbish

    There's technically a new line charge as talk talk are LLU but it's normally waived , if it's not then insist on no charge on the phone when you call
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  • Terry98
    Terry98 Posts: 1,155 Forumite
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    Browntoa wrote: »
    Number moves with you , although talk talk may say otherwise they are talking rubbish.
    There's technically a new line charge as talk talk are LLU but it's normally waived , if it's not then insist on no charge on the phone when you call

    Thanks for that. I would prefer to stay with Talktalk but they will not move on the price that has gone up over 20% since the last contract.

    The current BT deal looks good if you add on free BT Sport, cashback and the BT Reward but I do not want any unforeseen extras which would negate any savings I would make.
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