We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Hotmail account disconnected?

joe2cool
joe2cool Posts: 4,121 Forumite
Part of the Furniture 1,000 Posts Photogenic
Hi on my mobiles a pop up says 'hotmail account disconnected & FIX to click on. Once clicked password input, the info says ' Security info change is still pending. Phone security info changed. The rest of msg says after 30 days number change but still can use Microsoft account. I had this pop up on my tablet but after the information as above there was a next button & once clicked my account was authenticated & back to normal but on the mobiles there is no NEXT button at the bottom of in info. Would anyone have any advise. Appreciated .
joe2cool

Comments

  • harrys_dad
    harrys_dad Posts: 1,997 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    joe2cool wrote: »
    Hi on my mobiles a pop up says 'hotmail account disconnected & FIX to click on. Once clicked password input, the info says ' Security info change is still pending. Phone security info changed. The rest of msg says after 30 days number change but still can use Microsoft account. I had this pop up on my tablet but after the information as above there was a next button & once clicked my account was authenticated & back to normal but on the mobiles there is no NEXT button at the bottom of in info. Would anyone have any advise. Appreciated .

    if you clicked on a link on a pop up and then input your password then I suspect your account has been stolen. if it has it can be recovered if you have given microsoft alternative contact details.
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Hi thx on the tablet outlook fine but phones seems to have the 'next ' button missing?

    Thx alot
    joe2cool
  • stragglebod
    stragglebod Posts: 1,324 Forumite
    1,000 Posts Second Anniversary Name Dropper
    joe2cool wrote: »
    Hi thx on the tablet outlook fine but phones seems to have the 'next ' button missing?

    Thx alot
    Read the reply from @harrys dad again.
  • joe2cool
    joe2cool Posts: 4,121 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Hi thx, all is sorted now. After a password change due to Microsoft noticing a different location when I was in Singapore, I didn't seem to be able to authenticate on the mobiles because there seemed no way to move on from the pop up msg. After trying everything I then just touched the end of a blue line at the bottom of the pop up msg where on the PC & Tablet had beeh a next button which solved everything.
    joe2cool
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.5K Work, Benefits & Business
  • 602.8K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.