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  • FIRST POST
    • joe2cool
    • By joe2cool 8th Apr 18, 10:32 AM
    • 2,354Posts
    • 912Thanks
    joe2cool
    Hotmail account disconnected?
    • #1
    • 8th Apr 18, 10:32 AM
    Hotmail account disconnected? 8th Apr 18 at 10:32 AM
    Hi on my mobiles a pop up says 'hotmail account disconnected & FIX to click on. Once clicked password input, the info says ' Security info change is still pending. Phone security info changed. The rest of msg says after 30 days number change but still can use Microsoft account. I had this pop up on my tablet but after the information as above there was a next button & once clicked my account was authenticated & back to normal but on the mobiles there is no NEXT button at the bottom of in info. Would anyone have any advise. Appreciated .
    joe2cool
Page 1
    • harrys dad
    • By harrys dad 8th Apr 18, 11:53 AM
    • 1,915 Posts
    • 2,203 Thanks
    harrys dad
    • #2
    • 8th Apr 18, 11:53 AM
    • #2
    • 8th Apr 18, 11:53 AM
    Hi on my mobiles a pop up says 'hotmail account disconnected & FIX to click on. Once clicked password input, the info says ' Security info change is still pending. Phone security info changed. The rest of msg says after 30 days number change but still can use Microsoft account. I had this pop up on my tablet but after the information as above there was a next button & once clicked my account was authenticated & back to normal but on the mobiles there is no NEXT button at the bottom of in info. Would anyone have any advise. Appreciated .
    Originally posted by joe2cool
    if you clicked on a link on a pop up and then input your password then I suspect your account has been stolen. if it has it can be recovered if you have given microsoft alternative contact details.
    • joe2cool
    • By joe2cool 8th Apr 18, 12:18 PM
    • 2,354 Posts
    • 912 Thanks
    joe2cool
    • #3
    • 8th Apr 18, 12:18 PM
    • #3
    • 8th Apr 18, 12:18 PM
    Hi thx on the tablet outlook fine but phones seems to have the 'next ' button missing?

    Thx alot
    joe2cool
    • stragglebod
    • By stragglebod 8th Apr 18, 7:05 PM
    • 218 Posts
    • 213 Thanks
    stragglebod
    • #4
    • 8th Apr 18, 7:05 PM
    • #4
    • 8th Apr 18, 7:05 PM
    Hi thx on the tablet outlook fine but phones seems to have the 'next ' button missing?

    Thx alot
    Originally posted by joe2cool
    Read the reply from @harrys dad again.
    • joe2cool
    • By joe2cool 25th Apr 18, 1:04 PM
    • 2,354 Posts
    • 912 Thanks
    joe2cool
    • #5
    • 25th Apr 18, 1:04 PM
    • #5
    • 25th Apr 18, 1:04 PM
    Hi thx, all is sorted now. After a password change due to Microsoft noticing a different location when I was in Singapore, I didn't seem to be able to authenticate on the mobiles because there seemed no way to move on from the pop up msg. After trying everything I then just touched the end of a blue line at the bottom of the pop up msg where on the PC & Tablet had beeh a next button which solved everything.
    joe2cool
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