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  • FIRST POST
    • Hobbesy
    • By Hobbesy 24th Mar 18, 5:26 PM
    • 12Posts
    • 1Thanks
    Hobbesy
    Weatherspoons Euro car parks PCN
    • #1
    • 24th Mar 18, 5:26 PM
    Weatherspoons Euro car parks PCN 24th Mar 18 at 5:26 PM
    Hi all,


    This is the first time I've been hit with a private 'parking fine' and was hoping for some help please.

    My car was parked in a local Weatherspoon's car park (which we've been doing regularly for over 14 years) and paid for three hours. We returned later than the three hours by 24mins but thought because there was no ticket on the car we'd been lucky.


    Nearly a month later I (as the registered keeper) received a PCN from the company demanding £90 fine or £45 if paid within a certain period. Now I haven't replied yet (I received the letter 7 days ago) and was wondering where I go from here, I have read through the 'newbie' thread (which in itself is rather confusing).


    I'm not denying the car was there but find the 'fine' absolutely disgusting, I spoke to the pub manager and she wanted nothing to do with me and said the chain doesn't entertain appeals and the registered keeper would have to go through the Euro car parks own appeal.


    Am I stuck with a hefty cost and never eating there again?


    Thanks in advance


    Hobbesy
    Last edited by Hobbesy; 24-03-2018 at 7:10 PM.
Page 1
    • gardner1
    • By gardner1 24th Mar 18, 5:27 PM
    • 2,431 Posts
    • 3,635 Thanks
    gardner1
    • #2
    • 24th Mar 18, 5:27 PM
    • #2
    • 24th Mar 18, 5:27 PM
    Its not a fine......it's an invoice
    • pogofish
    • By pogofish 24th Mar 18, 5:32 PM
    • 8,334 Posts
    • 8,593 Thanks
    pogofish
    • #3
    • 24th Mar 18, 5:32 PM
    • #3
    • 24th Mar 18, 5:32 PM
    Please start by reading the Newbies Sticky at the top of this forum to inform yourself properly and see the options available to you.
    • KeithP
    • By KeithP 24th Mar 18, 5:33 PM
    • 6,571 Posts
    • 5,729 Thanks
    KeithP
    • #4
    • 24th Mar 18, 5:33 PM
    • #4
    • 24th Mar 18, 5:33 PM
    Hobbesy, when you read the NEWBIE thread, did you see anything in the first post on that thread about sending an appeal to the parking company?
    If not, then you need to read it again.

    You appear also to have missed the bit that says:
    ALL CASES - COMPLAIN FIRST, ESPECIALLY OVER A RETAIL, HOTEL, OR HOSPITAL CAR PARK:

    Always complain to the Retailer very quickly and assertively, WITH A RECEIPT IF POSSIBLE:

    Successful complaints about private parking tickets - how to get them cancelled! <<< CLICK

    See how easy it can be to get these cancelled by a retailer/hotel/landowner. VERY EFFECTIVE AND DAMAGES THE PPC!
    .
    • Hobbesy
    • By Hobbesy 24th Mar 18, 5:35 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    • #5
    • 24th Mar 18, 5:35 PM
    • #5
    • 24th Mar 18, 5:35 PM
    Please start by reading the Newbies Sticky at the top of this forum to inform yourself properly and see the options available to you.
    Originally posted by pogofish

    Pogofish, believe it or not I did mate, it's not the easiest thing to navigate and I was hoping a quick push in the right direction would fair me better than trawling massive amount of stuff that doesn't apply to me.


    I'll head back over
    • Hobbesy
    • By Hobbesy 24th Mar 18, 5:48 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    • #6
    • 24th Mar 18, 5:48 PM
    • #6
    • 24th Mar 18, 5:48 PM
    Hobbesy, when you read the NEWBIE thread, did you see anything in the first post on that thread about sending an appeal to the parking company?
    If not, then you need to read it again.

    You appear also to have missed the bit that says:
    Originally posted by KeithP

    Thanks Keith


    I did see both of those but to be honest I wasn't even sure if it's even worth trying appealing. I also didn't want to jump in and find I've missed something that should have been done at the very start.


    I will do step One and Two and let you know who it goes, thanks all.
    • Redx
    • By Redx 24th Mar 18, 6:02 PM
    • 17,768 Posts
    • 22,381 Thanks
    Redx
    • #7
    • 24th Mar 18, 6:02 PM
    • #7
    • 24th Mar 18, 6:02 PM
    it is either PAY, or APPEAL, one or the other, its that simple

    we would recommend APPEAL , again , its that simple

    not ONE PERSON who replies on here regularly will tell you to pay
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • KeithP
    • By KeithP 24th Mar 18, 6:02 PM
    • 6,571 Posts
    • 5,729 Thanks
    KeithP
    • #8
    • 24th Mar 18, 6:02 PM
    • #8
    • 24th Mar 18, 6:02 PM
    Just send the template appeal as it is. No need to change anything.

    When you complain to the pub management lay it on thick about how good a customer you have been over the years, but with the cost of parking there, you are beginning to wonder if other watering holes are better value. Tell them you have already warned your friends too.

    If you are planning to write to their head office, or even search this forum for others' experiences, please note that their name is not spelled as you have.

    Check out the likelihood of court action here:
    Last edited by KeithP; 24-03-2018 at 6:07 PM.
    .
    • The Deep
    • By The Deep 24th Mar 18, 6:05 PM
    • 9,012 Posts
    • 8,666 Thanks
    The Deep
    • #9
    • 24th Mar 18, 6:05 PM
    • #9
    • 24th Mar 18, 6:05 PM
    This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors.

    Parking Eye, CPM, Smart, and another company have already been named and shamed, as has Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each year). They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

    Hospital car parks and residential complex tickets have been especially mentioned.

    The problem has become so rampant that MPs have agreed to enact a Bill to regulate these scammers. Watch the video of the Second Reading in the HofC recently.

    http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41

    and complain in the most robust terms to your MP. With a fair wind most of these companies may well be put out of business by Christmas.
    You never know how far you can go until you go too far.
    • Hobbesy
    • By Hobbesy 24th Mar 18, 6:11 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    How do I appeal to the company (Wetherspoons) without admitting I was the driver?
    • Redx
    • By Redx 24th Mar 18, 6:14 PM
    • 17,768 Posts
    • 22,381 Thanks
    Redx
    you complain as KEEPER and an occupant of the vehicle , assume somebody else was driving (a teetotaller)
    Newbies !!
    Private Parking ticket? check the 2 sticky threads by coupon-mad and crabman in the Parking Tickets, Fines & Parking Board forum for the latest advice or maybe try pepipoo or C.A.G. or legal beagles forums if you need legal advice as well because this parking forum is not about debt collectors or legal matters per se
    • KeithP
    • By KeithP 24th Mar 18, 6:16 PM
    • 6,571 Posts
    • 5,729 Thanks
    KeithP
    How do I appeal to the company (Wetherspoons) without admitting I was the driver?
    Originally posted by Hobbesy
    How many seats has your car got?

    Could you have been in the passenger seat?

    "We visited xyz pub..."

    Do not use the word 'I'.

    " the driver paid for three hours..."
    .
    • Fruitcake
    • By Fruitcake 24th Mar 18, 7:00 PM
    • 36,551 Posts
    • 82,798 Thanks
    Fruitcake
    You should also edit your original post to remove information about who did what.

    Only ever refer to The Driver and The Keeper, who are two different people.

    Parking scammers monitor these fora.
    I married my cousin. I had to...
    I don't have a sister.

    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
    • Hobbesy
    • By Hobbesy 24th Mar 18, 7:08 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    Gonna send this to the head office of Wetherspoon, feel free to let me know what you think.
    Thanks


    Hi,


    On the 2nd March 2018 my family and a friend attended The county hotel pub in Ashford, Kent for breakfast. We as a family have done many times before in the 14 years of living in Ashford, over that time the parking restrictions have changed and we have kept up with them and paid whenever required to.


    On the 2nd the diver paid for three hours and placed a ticket as per the rules in the vehicle (I am the registered keeper of **** *** but someone else was driving as I intended to have a drink). After breakfast we met up with friends and lost track of time, we returned to the vehicle some 30mins after the ticket expired.


    On approximately the 17th March I received a parking charge invoice for the sum of £75 for going over 30mins, I find this absolutely disgusting that a national company like yours would use a company in an unregulated industry which is scamming the public with inflated claims for minor breaches of contracts for alleged parking offences.


    My wife and I went again for breakfast on the 23rd March and tried to speak to the manager about this !!!8216;invoice!!!8217; only to find her very dismissive of me and she said they didn!!!8217;t discuss or deal with these !!!8216;parking tickets!!!8217;. We both left without eating and went somewhere else to get breakfast.


    I have spoken to friends who say this is happening more and more at this establishment and I!!!8217;m hoping you can do something about this !!!8216;invoice!!!8217; to our satisfaction which means we wouldn!!!8217;t have to find another regular pub and dinner.



    Many thanks
    • Hobbesy
    • By Hobbesy 24th Mar 18, 7:11 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    You should also edit your original post to remove information about who did what.

    Only ever refer to The Driver and The Keeper, who are two different people.

    Parking scammers monitor these fora.
    Originally posted by Fruitcake

    Done, thanks
    • KeithP
    • By KeithP 24th Mar 18, 7:19 PM
    • 6,571 Posts
    • 5,729 Thanks
    KeithP
    After breakfast we met up with friends and lost track of time, we returned to the vehicle some 30mins after the ticket expired.
    Originally posted by Hobbesy
    Can you perhaps make it a little clearer that during this meeting with friends you didn't leave the pub, but spent lots of money at the bar?

    At the moment, it looks as though you may have taken advantage of their car park and wandered off site.
    .
    • Hobbesy
    • By Hobbesy 24th Mar 18, 9:33 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    Wetherspoon letter sent, appeal to Euro car parks sent.

    So lets see how that goes
    • Le_Kirk
    • By Le_Kirk 25th Mar 18, 11:14 AM
    • 2,541 Posts
    • 1,389 Thanks
    Le_Kirk
    On the 2nd the diver paid for three hours and placed a ticket as per the rules in the vehicle (I am the registered keeper of **** *** but someone else was driving as I intended to have a drink). After breakfast we met up with friends and lost track of time, we returned to the vehicle some 30mins after the ticket expired.
    Originally posted by Hobbesy
    I know you have already sent this but shouldn't that be DRIVER? Also you should only say that someone else was driving if it was true. Otherwise you just say the car of which you were an occupant.....
    • Hobbesy
    • By Hobbesy 12th Apr 18, 1:31 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    Finally received a reply, have refused my last appeal and still want £45 (discounted payment).

    Shall I post the reply on here and if so any details I need to remove? Although the pictures attach show the car it doesn't show who the driver was.

    Thanks
    • Hobbesy
    • By Hobbesy 14th Apr 18, 8:55 PM
    • 12 Posts
    • 1 Thanks
    Hobbesy
    Not sure where to go from here, here is their reply

    Having carefully considered the evidence provided by you we have decided to reject your appeal for
    the following reasons:
    !!!61623; The car park is operated by Automatic Number Plate Recognition (ANPR). Cameras capture
    an image of vehicles entering and leaving the car park and calculate their length of stay on
    site.
    !!!61623; Signage is clear drivers must purchase a valid pay and display ticket for the full duration of
    their stay.
    !!!61623; A pay and display ticket matching your vehicle registration was purchased for £3.00 - this
    would have entitled your vehicle to park for up to 3 Hours according to the clearly displayed
    tariff.
    !!!61623; Your vehicle entered at 09:52:24 and exited at 13:21:35, a total stay of 3 hours and 29
    minutes.
    !!!61623; The P&D/permit purchased did not cover the date and time of parking and therefore the
    notice has been issued correctly and will remain payable.
    With regards to the reference to ďPre-Estimate of Loss/breach of consumer contracts 1999.Ē
    Please be advised that the Supreme Court has made judgement (04/11/15) that clearly sets
    out the issue of parking charge notices on private land (law of contract applies) and in
    particular pre-estimate of loss. The parking charge notice is enforceable on the basis that it
    protected a legitimate interest when the driver failed to adhere to the terms and conditions
    and was not extravagant, exorbitant nor unconscionable. The parking charge is not an
    unenforceable penalty and does not breach the Unfair Terms in Consumer Contracts
    Regulations 1999.
    - Itís the driverís responsibility to check the signage prior to leaving the vehicle on site.
    - Contract Law Applies
    Please make payment of the discounted amount of £45.00 by visiting our website at
    or use the automated telephone service 0203 553 4559. Alternatively make
    your cheque payable to Euro Car Parks Limited (to include a £2.50 handling charge for cheque
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